Transmission Network Operations Expert

U Mobile Sdn Bhd; Shah Alam; On-site; MYR 78,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Flexi working hours

Staff device subsidy

Smart casual attire

Parental care leave

Transit-access to public transport

Job summary

U Mobile Sdn Bhd is hiring a Specialist, Transmission Network Operation to provide end-to-end support for Enterprise/IPRAN 5G access network, fault resolution, capacity expansion and database maintenance. You will focus on maximizing network availability and driving improvements in service quality.

We seek graduates with a degree in Electrical/Electronic Engineering or Telecommunications, eager to learn, with up to one year of relevant experience.

Qualifications

• Degree in Electrical/Electronic Engineering or Telecommunications.
• Fresh graduates are encouraged; up to 1 year of relevant experience is a plus.
• Knowledge of transmission networks, IP/IT switches and routers.

Responsibilities

• Maintain availability and stability of Enterprise/IPRAN 5G access network equipment (PTN/CSR, routers, GPON, switches).
• Provide second-level support and troubleshoot transmission equipment issues.
• Handle network performance issues and customer complaint tickets.
• Resolve trouble tickets, alarms and equipment errors within SLAs.
• Identify root causes of transmission failures and restore services promptly.
• Conduct network audits, performance analysis and monitoring to meet KPIs.
• Plan capacity, expansion and optimisation for new 5G circuits.
• Escalate abnormalities to vendors and interconnect teams with timely updates.
• Support Field Force Team with second-level assistance.
• Collaborate with leads and vendors to restore faults and improve progress updates.
• Manage leased-line providers and drive improvements for major incidents.
• Generate reports on problem links and recommend troubleshooting improvements.
• Support database maintenance for the Enterprise/IPRAN 5G network.

Skills

Layer-2 troubleshooting

Transmission networks knowledge

Switches/routers/GPON/BRAS experience

Network automation scripting

Education

Bachelor's degree in Electrical/Electronic Engineering or Telecommunications

Job description

U Mobile Sdn Bhd is hiring a Specialist, Transmission Network Operation to provide end-to-end support for Enterprise/IPRAN 5G access network, fault resolution, capacity expansion and database maintenance. You will focus on maximizing network availability and driving improvements in service quality.

We seek graduates with a degree in Electrical/Electronic Engineering or Telecommunications, eager to learn, with up to one year of relevant experience.