Transmission Network Operations Expert

U Mobile Sdn Bhd

Shah Alam

On-site

MYR 78,000 - 112,000

Full time

7 days ago
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Benefits offered by this job

Medical benefits
Flexi working hours
Staff device subsidy
Smart casual attire
Parental care leave
Transit-access to public transport

Job summary

U Mobile Sdn Bhd is hiring a Specialist, Transmission Network Operation to provide end-to-end support for Enterprise/IPRAN 5G access network, fault resolution, capacity expansion and database maintenance. You will focus on maximizing network availability and driving improvements in service quality.

We seek graduates with a degree in Electrical/Electronic Engineering or Telecommunications, eager to learn, with up to one year of relevant experience.

Qualifications

  • Degree in Electrical/Electronic Engineering or Telecommunications.
  • Fresh graduates are encouraged; up to 1 year of relevant experience is a plus.
  • Knowledge of transmission networks, IP/IT switches and routers.

Responsibilities

  • Maintain availability and stability of Enterprise/IPRAN 5G access network equipment (PTN/CSR, routers, GPON, switches).
  • Provide second-level support and troubleshoot transmission equipment issues.
  • Handle network performance issues and customer complaint tickets.
  • Resolve trouble tickets, alarms and equipment errors within SLAs.
  • Identify root causes of transmission failures and restore services promptly.
  • Conduct network audits, performance analysis and monitoring to meet KPIs.
  • Plan capacity, expansion and optimisation for new 5G circuits.
  • Escalate abnormalities to vendors and interconnect teams with timely updates.
  • Support Field Force Team with second-level assistance.
  • Collaborate with leads and vendors to restore faults and improve progress updates.
  • Manage leased-line providers and drive improvements for major incidents.
  • Generate reports on problem links and recommend troubleshooting improvements.
  • Support database maintenance for the Enterprise/IPRAN 5G network.

Skills

Layer-2 troubleshooting
Transmission networks knowledge
Switches/routers/GPON/BRAS experience
Network automation scripting

Education

Bachelor's degree in Electrical/Electronic Engineering or Telecommunications

Job description

U Mobile Sdn Bhd is hiring a Specialist, Transmission Network Operation to provide end-to-end support for Enterprise/IPRAN 5G access network, fault resolution, capacity expansion and database maintenance. You will focus on maximizing network availability and driving improvements in service quality.

We seek graduates with a degree in Electrical/Electronic Engineering or Telecommunications, eager to learn, with up to one year of relevant experience.

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