Transformation Project Manager – Banking & Digital

AmBank Group; Kampung Malaysia Tambahan; On-site; MYR 180,000 - 280,000; Full time

Job summary

AmBank Group is seeking an experienced transformation project leader in Kuala Lumpur to drive end-to-end PMO initiatives. You will coordinate with Business, Operations and Technology teams to deliver large-scale programmes, manage risks, and track benefits post-implementation.

The role requires 8–10 years in project management or enterprise transformation within financial services, with strong Agile and Waterfall delivery experience and stakeholder engagement skills.

Qualifications

• Bachelor's degree in Economics, Business, Data Analytics, Computer Science, Engineering or Business IT.
• Minimum 8 to 10 years of experience in project management, programme management or enterprise-level transformation within the financial services sector.
• Proven experience leading large-scale, cross-functional digital, operational and regulatory transformation programmes.
• Experience with Agile and Waterfall delivery methodologies, including sprint planning, user story refinement and end-to-end delivery cycles.
• Demonstrated ability to work with Business, Operations, Technology, Risk, Finance and Compliance stakeholders.
• Experience in interdependency mapping, risk mitigation, change control and post-implementation benefit tracking.
• Strong experience engaging SME customers, including requirement gathering, solution design and ensuring deliverables meet business needs.

Responsibilities

• Lead end-to-end project management, including planning, RAID management, dependency management and change control, in accordance with Group PMO standards.
• Deliver transformation programmes within approved budgets and optimise resource utilisation across projects.
• Identify and track financial benefits, including cost reduction, revenue uplift and productivity gains, together with Finance and business owners.
• Engage Business and Functional SMEs to translate requirements into scoped deliverables and acceptance criteria, while improving stakeholder satisfaction.
• Execute change adoption plans covering training, communications and readiness, targeting at least 90% of impacted users before go-live.
• Maintain cross-functional alignment through fortnightly working groups and monthly SteerCo updates, with no unresolved critical actions beyond 10 working days.
• Coordinate integrated schedules and inter-project dependencies across the transformation portfolio, with no critical-path slippage without an approved change request.
• Maintain complete project documentation, including charters, BRD/FRD or user stories, test strategy, cutover plans, UAT sign-off and post-implementation reviews, in the central repository with full auditability.
• Drive risk management with SMEs and control partners, ensuring all High and Critical risks have treatment plans and target dates.
• Track post-go-live benefits and KPIs with business owners, and champion continuous improvement through standardised templates, playbooks and checklists.

Skills

Stakeholder management

Leadership

Cross-functional collaboration

Agile & Waterfall

Education

Bachelor's degree in Economics, Business, Data Analytics, Computer Science, Engineering or Business IT

PMP / Project Management Certification

Job description

AmBank Group is seeking an experienced transformation project leader in Kuala Lumpur to drive end-to-end PMO initiatives. You will coordinate with Business, Operations and Technology teams to deliver large-scale programmes, manage risks, and track benefits post-implementation.

The role requires 8–10 years in project management or enterprise transformation within financial services, with strong Agile and Waterfall delivery experience and stakeholder engagement skills.