Training Manager

Zuellig Pharma; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Inclusive environment

Diversity & inclusion

Regional healthcare expertise

Work-life balance

Total Rewards program

Job summary

Zuellig Pharma in Malaysia is seeking a Training Manager to lead the deployment of programs that build commercial and leadership competencies aligned with the Sales ACE strategy. You will tailor training to local market rules while ensuring compliance with Zuellig Pharma's procedures.

You will design, deliver, and assess training across ethical, trade, CHC and key account models, and collaborate with sales and marketing to align collateral with strategic direction.

Qualifications

• Experience in designing and delivering training programs that improve performance.
• Ability to build partnerships with business leaders and teams to drive learning results.
• Coaching skills to help teams perform at their best.

Responsibilities

• Establish, implement and direct training processes and programs for sales competencies and product knowledge.
• Design and implement training programs for ethical, trade, CHC and key account models.
• Deliver commercial and leadership training and train-the-trainer programs.
• Interface with curriculum design groups to develop content.
• Provide internal consulting on business initiatives and training solutions.

Skills

Training & Development

Stakeholder management

Commercial acumen

Job description

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role

The Training Manager will assume primary responsibility for the successful deployment of training programs that build commercial and leadership competencies aligned with the organization’s Sales ACE strategy. He/She will customize training programs to follow the local market’s industry rules and regulations while maintaining compliance with ZP Commercialization’s standard procedures.

What You’ll Do

• Establish, implement and direct training processes and programs that ensure sales competencies, product knowledge and sales systems capabilities for the organization’s Field Force are maximized and drive business growth
• Design and implement relevant training programs for respective business models (ethical, trade, CHC, key account management) to drive selling effectiveness.
• Facilitate and deliver commercial and leadership training, as well as train-the-trainer programs
• Interface with curriculum design groups to facilitate curriculum content.
• Provide ongoing internal consulting on key business initiatives and training solutions through regular in-field activity
• Align training initiatives with business strategies and conduct training needs analysis where required
• Seek to understand market opportunities by spending time in field and successfully identifying respective sales team’s training requirements, and closing sales competency gaps
• Partner with sales and marketing to ensure collateral materials are in sync with the strategic direction and oversee the development and delivery of sales material
• Partner with sales and SFE to define and monitor performance metrics to drive clear and measurable improvements in program performance and efficiency
• Ensure best in class sales readiness execution across all audiences and continuously review and improve training activities
• Share best practice across the sales teams and actively oversee the gathering of competitive intelligence and incorporation of knowledge into training the sales force in the area of competitive selling
• Identify, partner with, and manage external network of vendors to ensure consistent use of industry recognized best practices and benchmarks for sales, marketing, and management
• Monitor training budget and prepare annual training plan for Sales Training and Development
• Support the local and regional SFE Management Group and Regional Training Leads for all regional initiatives roll out.
• Perform any other delegated responsibilities as required by the Regional Training Leads within the timeframe specified to meet business requirements
• Ensure all training activities comply with relevant Acts, Legislation and ethical standards, including maintaining strict compliance and confidentiality of principals’ and company’s information
• Maintain collaborative working relationship with customers, peers and other departments
• To promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions

What Will Make You Successful

• Passion for Training & Development – Enjoys developing people and delivering engaging learning programs that improve performance.
• Strong Communication & Stakeholder Management – Builds effective partnerships with business leaders and teams to drive learning initiatives and results.
• Commercial Acumen & Coaching Skills – Understands sales environments, identifies capability gaps, and helps teams perform at their best through coaching and development.

Advantage To Have

• Strong communication skill (both verbal & written)
• Ability to influence and manage a complex set of internal and external stakeholders

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.