Train Operations Internship (Start ASAP)

Afterschool; Johor Bahru; On-site; MYR 13,392 - 20,088; Part time

Benefits offered by this job

Internship salary

Experiences at iconic destinations

Wellness programs

Meals and uniforms provided

Work-life balance

Job summary

A prominent hospitality firm in Johor Bahru is seeking an intern to enhance guest experiences with luxurious services on trains. Responsibilities include coordinating dining and entertainment while supporting logistics and administrative processes. Candidates should be pursuing relevant degrees in hospitality or related fields, possess strong communication skills, and be passionate about travel. The role offers a competitive internship salary, wellness programs, and opportunities to work with renowned chefs.

Qualifications

• Currently pursuing a relevant degree.
• Strong academic record and communication skills.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Enhance guest experience through personalized services.
• Coordinate onboard services like dining and entertainment.
• Support logistics and scheduling for train operations.

Skills

Excellent communication skills

Customer-centric mindset

Organizational skills

Teamwork

Proficiency in Microsoft Office Suite

Interest in luxury travel

English language proficiency

Education

Bachelor's or Master's degree in Hospitality Management, Tourism, Business Administration, Operations Management, or Logistics

Job description

Your role

Key responsibilities include:

• Guest Experience Enhancement: Assisting in delivering personalized services exceeding guest expectations, akin to luxury hotels.
• Onboard Service Coordination: Supporting coordination of onboard services such as fine dining, beverage service, and entertainment.
• Logistics and Scheduling Support: Contributing to planning and execution of train schedules, passenger movements, and resource coordination.
• Operational Process Improvement: Identifying and recommending enhancements to improve efficiency and service quality.
• Cross-Departmental Collaboration: Liaising with hospitality, culinary, maintenance, and sales departments for seamless service delivery.
• Administrative Support: Preparing reports, managing documentation, and assisting with data analysis.
• Safety and Compliance: Learning and adhering to train safety rules and operational procedures.
• Project Assistance: Participating in special projects related to service development, route planning, or strategic initiatives.

About you

The company is looking for:

• Currently pursuing a Bachelor's or Master\'s degree in Hospitality Management, Tourism, Business Administration, Operations Management, Logistics, or related field.
• Strong academic record.
• Excellent communication and interpersonal skills with a customer-centric mindset.
• Ability to work independently and as part of a team.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Genuine interest in luxury travel and the railway industry.
• Ability to adapt to a dynamic and fast-paced environment.
• Warm, genuine, authentic personality with a passion for travel and discovery.
• Self-assured without arrogance, keen to interact with discerning guests.
• Great storyteller with a positive mindset and can-do attitude.
• English language proficiency required; additional languages such as Japanese, Korean, Cantonese, French, and German are a benefit.
• International exposure is a plus.
• Experience in hospitality is a bonus but not required.

Compensation & benefits

• Internship salary.
• Experiences at iconic destinations.
• Wellness programs.
• Meals and uniforms provided.
• Work-life balance with alternating time on the train and time off between journeys.
• Opportunity to work with internationally recognized chefs and cater to international guests.

Training & development

Opportunity to learn and grow alongside talented industry professionals within the prestigious Belmond and LVMH family, fostering personal and professional development.

Career progression

Potential to thrive personally and professionally within a global family of iconic hotels, trains, and river cruises, with ongoing development opportunities.

This job may close before the stated closing date; you are encouraged to apply as soon as possible