Travel Admin & Growth Marketing Executive

Jobstreet Malaysia; Penang; On-site; MYR 28,000 - 50,000; Part time

Job summary

Jora Malaysia is seeking an Admin cum Sales & Marketing Executive for our travel agency team in Penang. You will handle customer inquiries via WhatsApp, phone and social media, and assist in preparing quotations, itineraries and invoices.

Fresh graduates are encouraged to apply. Good English and Bahasa Malaysia communication is required; Mandarin is a plus. Familiarity with Microsoft Office/Google Workspace and social media will help you coordinate bookings and campaigns.

Qualifications

• Fresh graduates welcome to apply.
• Strong English and Bahasa Malaysia communication is required; Mandarin is a plus.
• Computer literate and comfortable using Microsoft Office/Google Workspace.
• Familiar with Facebook/Instagram/TikTok for promotional content.

Responsibilities

• Handle customer inquiries via WhatsApp, phone calls and social media
• Prepare travel quotations, itineraries and invoices
• Follow up with customers and convert enquiries into bookings
• Assist with flight, hotel, tour package and transportation bookings
• Handle daily administrative and documentation tasks
• Coordinate with hotels, suppliers and transport operators
• Assist with social media content and promotional campaigns
• Manage customer information and booking records
• Provide good customer service before, during and after customers' trips
• Support other sales, marketing and operational activities when required

Skills

Customer service

Sales

Communication

Multitasking

Organisational skills

Tools

Microsoft Office

Google Workspace

Facebook

Instagram

TikTok

Job description

Jora Malaysia is seeking an Admin cum Sales & Marketing Executive for our travel agency team in Penang. You will handle customer inquiries via WhatsApp, phone and social media, and assist in preparing quotations, itineraries and invoices.

Fresh graduates are encouraged to apply. Good English and Bahasa Malaysia communication is required; Mandarin is a plus. Familiarity with Microsoft Office/Google Workspace and social media will help you coordinate bookings and campaigns.