Tiktok Ecommerce Executive/ Live Operation- Mandarin Speaker Only

Pineapple Media Sdn Bhd; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Performance Bonus

EPF & SOCSO

Medical Coverage

Annual Leave

Career Progression

Onboarding & Training

Team bonding

Job summary

Pineapple Media Sdn Bhd is seeking a hands-on Live Stream Specialist to manage end-to-end live stream operations and provide real-time host support. You will analyze performance metrics to optimize engagement and conversions, and help develop engaging content through collaborative scriptwriting and product briefings.

The role requires strong communication and coordination skills, with experience in e-commerce/live streaming, and the ability to work with data-driven insights to improve results.

Qualifications

• Minimum 2 years of experience in e-commerce/live streaming (planning, hosting, or post-live review).
• Strong communication, coordination, and problem-solving skills.
• Familiarity with short-form video platforms (TikTok/Douyin/Xiaohongshu); practical experience preferred.
• Comfortable working with data and using performance metrics to identify issues and improve results.
• Own transportation is required, as the workplace is not easily accessible by public transport

Responsibilities

• Manage end-to-end live stream operations including scheduling, execution, and technical coordination
• Provide real-time support to hosts during broadcasts and promptly resolve technical issues
• Analyze key performance metrics (views, engagement, conversion rates) to optimize live stream effectiveness
• Develop engaging live content through collaborative scriptwriting and product briefing sessions
• Align team efforts with monthly business targets through close cross-functional coordination

Skills

Communication

Coordination

Problem solving

Data analysis

TikTok/Douyin/Xiaohongshu familiarity

Job description

About Pineapple Media

Pineapple Media is a dynamic and innovative Multi-Channel Network (MCN) agency focused on helping brands connect with their audiences through digital content and live streaming. We specialize in TikTok live streaming and lead generation, with a strong focus on the automotive industry.

Pineapple Media is a young and dynamic media agency based in Kuala Lumpur, specializing in live stream commerce and influencer marketing on platforms like TikTok. We help brands grow by creating engaging content, forging impactful partnerships, and driving eCommerce success. Our purpose is to connect brands with digital audiences through innovative and authentic online experiences.

Key Responsibilities

• Manage end-to-end live stream operations including scheduling, execution, and technical coordination
• Provide real-time support to hosts during broadcasts and promptly resolve technical issues
• Analyze key performance metrics (views, engagement, conversion rates) to optimize live stream effectiveness
• Develop engaging live content through collaborative scriptwriting and product briefing sessions
• Align team efforts with monthly business targets through close cross-functional coordination

Requirements

• Minimum 2 years of experience in e-commerce/live streaming (planning, hosting, or post-live review)
• Strong communication, coordination, and problem-solving skills.
• Familiarity with short-form video platforms (TikTok/Douyin/Xiaohongshu); practical experience preferred
• Comfortable working with data and using performance metrics to identify issues and improve results.
• Own transportation is required, as the workplace is not easily accessible by public transport

Employee Benefits

• Comprehensive onboarding and training programs
• Dynamic and supportive workplace culture
• Regular team bonding activities
• Performance Bonus
• EPF & SOCSO
• Medical and annual leave entitlements
• Structured career progression pathways