Territory Account Manager (Malaysia)

Extreme Networks APAC Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 230,000; Full time

Job summary

Extreme Networks APAC Sdn. Bhd. seeks a Territory Account Manager to own Malaysia's growing market. You will drive the full sales cycle, develop strategic account plans, and lead cross-functional teams to close complex deals.

You will cultivate executive relationships, recruit and enable partners, and position our networking, security, cloud, and AI-driven solutions to accelerate revenue and recurring growth. This is a strategic, high-impact role with regional collaboration.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or related field.
• 7+ years of enterprise technology sales, channel sales, or account management experience.
• Proven experience managing both direct customer relationships and channel ecosystems.
• Experience with distributors, VARs, system integrators, service providers, or managed service partners.
• Strong understanding of enterprise networking, cybersecurity, cloud, or infrastructure solutions.
• Track record of achieving and exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage effectively with C-level executives and senior decision-makers.

Responsibilities

• Own and execute the territory business plan for Malaysia.
• Lead the end-to-end sales cycle from prospecting through close.
• Develop account plans for strategic and high-growth customers.
• Coordinate resources across Systems Engineering, Services, Marketing, Customer Success, and Operations.
• Position Extreme's networking, security, cloud management, and AI-driven solutions.
• Manage complex commercial negotiations and deal execution.
• Recruit, develop, and enable strategic channel partners.
• Build joint business plans with distributors and key partners.
• Drive partner-led pipeline generation and business development activities.
• Ensure partner compliance with Extreme programs and policies.

Skills

Enterprise sales

Channel sales

Account management

Executive relationships

Forecasting & CRM

Negotiation

Strategic planning

Communication skills

Education

Bachelor's degree in Business/IT/Engineering

Tools

Salesforce CRM

Job description

• Own and execute the territory business plan for Malaysia.
• Achieve quarterly and annual revenue, pipeline, and strategic growth objectives.
• Identify whitespace opportunities and drive new customer acquisition.
• Maintain accurate forecasting and CRM discipline.
• Develop executive-level relationships with customers, partners, and distributors.
• Lead the end-to-end sales cycle from prospecting through close.
• Develop account plans for strategic and high-growth customers.
• Coordinate resources across Systems Engineering, Services, Marketing, Customer
• Success, and Operations.
• Position Extreme's networking, security, cloud management, and AI-driven solutions.
• Manage complex commercial negotiations and deal execution.
• Recruit, develop, and enable strategic channel partners.
• Build joint business plans with distributors and key partners.
• Drive partner-led pipeline generation and business development activities.
• Ensure partner compliance with Extreme programs and policies.
• Resolve channel conflicts professionally while maintaining partner trust.
• Hold partners accountable to mutually agreed performance objectives.

Go-To-Market Execution

• Coordinate marketing campaigns, customer events, and partner activities.
• Drive adoption of new products, solutions, and services.
• Promote professional services, premium services, education services, subscriptions, and recurring revenue offerings.
• Collaborate with regional teams to maximize market coverage and growth.

Operational Excellence

• Maintain accurate opportunity management and forecasting.
• Ensure compliance with corporate policies, local regulations, and business conduct requirements.
• Provide regular business reviews and territory updates.
• Manage territory investments effectively to maximize return.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or related field.
• 7+ years of enterprise technology sales, channel sales, or account management experience.
• Proven experience managing both direct customer relationships and channel ecosystems.
• Experience working with distributors, VARs, system integrators, service providers, or managed service partners.
• Strong understanding of enterprise networking, cybersecurity, cloud, or infrastructure solutions.
• Track record of achieving and exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage effectively with C-level executives and senior decision-makers

Preferred Qualifications:

• Experience within the networking, cybersecurity, cloud, or communications technologyindustry.
• Knowledge of the Malaysia enterprise, public sector, education, and commercial markets.
• Experience selling through both channel-led and direct-touch motions.
• Familiarity with Salesforce CRM and modern sales methodologies.
• Experience managing recurring revenue and subscription businesses.

Success Measures:

The successful Territory Account Manager will be evaluated on:

• Forecast accuracy
• New customer acquisition
• Partner productivity
• Customer retention and expansion
• Adoption of strategic solutions and recurring revenue offerings
• Compliance with company processes and policies

Core Competencies:

• Customer Focus
• Strategic Planning
• Executive Presence
• Business Acumen
• Accountability
• Problem Solving
• Ownership Mentality

Unlock job insights

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Extreme Networks, Inc. (EXTR) delivers software-driven networking solutions that help IT departments everywhere deliver the ultimate business outcome: stronger connections with customers, partners and employees. Wired to wireless, desktop to data center, on-premise or through the cloud, we go to extreme measures for our 20,000-plus customers in more than 80 countries, delivering 100% insourced call-in technical support to organizations large and small, including some of the world's leading names in business, education, government, healthcare, manufacturing, and hospitality. Founded in 1996, Extreme is headquartered in San Jose, California.

Switching, Wireless, Security, Cloud Management, Network Management, Data Center, Application Analytics, SDN, Access Points, and Wi-Fi

Extreme Networks, Inc. (EXTR) delivers software-driven networking solutions that help IT departments everywhere deliver the ultimate business outcome: stronger connections with customers, partners and employees. Wired to wireless, desktop to data center, on-premise or through the cloud, we go to extreme measures for our 20,000-plus customers in more than 80 countries, delivering 100% insourced call-in technical support to organizations large and small, including some of the world's leading names in business, education, government, healthcare, manufacturing, and hospitality. Founded in 1996, Extreme is headquartered in San Jose, California.

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