Telesales Consultant: Trainable, WFH After Training

Private Advertiser; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Transport allowance

Attendance bonus

Wellness benefits

Outpatient benefits

Public holidays entitlement

Career progression in 1-2 years

Employee referral incentives

Company and team events

Medical insurances

Job summary

Private Advertiser in Malaysia is seeking a Telesales Consultant. You will respond to inquiries via calls, social media, and webmail, and persuade customers to use our services. You will work to hit monthly sales targets with proactive follow-up and effective persuasion.

Fresh graduates are welcome. The role includes 2 weeks of training at Johor Bahru before transitioning to a fully remote work setup after training, with transport and wellness benefits and career progression opportunities.

Qualifications

• Fluent English required.
• 4 weekdays and 1 weekend work schedule.
• Fresh graduates welcome.
• Experience in domestic helper agency / B2C sales is a plus.

Responsibilities

• Respond to customer inquiries via incoming calls, social media, and webmail.
• Persuasively promote and sell our services to prospective customers.
• Achieve monthly sales targets through proactive follow-up and customer persuasion.
• Provide accurate and complete information to address customer queries.
• Assess customer needs and ensure their satisfaction with our services.
• Handle customer complaints, offer timely resolutions, and maintain records of interactions.
• Maintain accurate customer details in the company database and official communication channels.
• Coordinate with internal teams and overseas counterparts for interview scheduling and customer support.
• Follow communication procedures, guidelines, and policies.
• Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

Skills

Fluent English

Interpersonal skills

Job description

Private Advertiser in Malaysia is seeking a Telesales Consultant. You will respond to inquiries via calls, social media, and webmail, and persuade customers to use our services. You will work to hit monthly sales targets with proactive follow-up and effective persuasion.

Fresh graduates are welcome. The role includes 2 weeks of training at Johor Bahru before transitioning to a fully remote work setup after training, with transport and wellness benefits and career progression opportunities.