Telecom BSS/OSS Program Manager: End-to-End Delivery

SilverTIM Sdn. Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

SilverTIM Sdn. Bhd is seeking an experienced BSS/OSS Project Manager to oversee end-to-end delivery of complex, high-value initiatives for telecommunications clients.

The role requires strategic leadership balancing technical depth with strong stakeholder management to ensure precise, purposeful delivery. The ideal candidate is Malaysian with a graduate degree in Computer Science, Information Technology, or related field, with more than 10 years in ICT and proven track record in BSS/OSS,

Qualifications

• Proven experience leading large-scale Systems Integration programs with multiple vendors and tight deadlines.
• Experience in Telecom/IS/IT industry and ability to manage governance and audits.
• Strong ICT, BSS proficiency with a track record in Operator Transformation programs.
• Professional communicator with solid stakeholder management and leadership skills.

Responsibilities

• Manage operational relationships with customers, coordinate meetings and events to ensure high customer satisfaction.
• Define scope, organize program structure, secure resources and manage costs.
• Ensure delivery compliance to contractual and business requirements.
• Oversee scope changes with governance, documentation and impact assessment.

Skills

Large-scale SI programs

BSS proficiency

ICT expertise

Operator Transformation

PM certification

Problem solving

Written & spoken comms

Customer focus

Team player

Core network knowledge

Education

Bachelor’s/Graduate degree in CS/IT or related field

Job description

SilverTIM Sdn. Bhd is seeking an experienced BSS/OSS Project Manager to oversee end-to-end delivery of complex, high-value initiatives for telecommunications clients.

The role requires strategic leadership balancing technical depth with strong stakeholder management to ensure precise, purposeful delivery. The ideal candidate is Malaysian with a graduate degree in Computer Science, Information Technology, or related field, with more than 10 years in ICT and proven track record in BSS/OSS,