Technician, Security System Service

Johnson Controls, Inc.; Penang; On-site; MYR 36,000 - 72,000; Full time

Job summary

Johnson Controls Building Technologies and Solutions Malaysia is seeking a Diploma-qualified technician to support preventive and corrective maintenance of security systems. You will inspect Access Control and CCTV, perform health checks, troubleshoot hardware and software issues, and ensure timely PM and CM reports.

The role requires 1–2 years in security systems maintenance in mission-critical or manufacturing environments, strong communication, and the ability to work independently on

Qualifications

• 1–2 years in Security Systems maintenance and support.
• Experience in mission-critical or manufacturing environments preferred.
• Experience supporting Access Control and CCTV systems.

Responsibilities

• Perform scheduled preventive maintenance according to contract requirements.
• Inspect, test, and verify proper operation of security systems.
• Attend service calls and troubleshoot system faults.
• Prepare and submit service and preventive maintenance reports.

Skills

Troubleshooting

Communication skills

Customer management

Independent work

Analytical thinking

Report writing

Education

Diploma in Electrical & Electronics or related field

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

How you will do it:

Preventive Maintenance (PM)

• Perform scheduled preventive maintenance activities according to contract requirements.
• Inspect, test, and verify proper operation of security systems.
• Conduct health checks on:
  • Access Control Systems
  • CCTV Cameras
  • Video Management Systems
  • Door Controllers
  • Card Readers
  • Power Supplies
  • Network Switches related to security systems
• Ensure PM reports are completed accurately and submitted on time.

Corrective Maintenance (CM)

• Attend service calls and troubleshoot system faults.
• Diagnose hardware, software, communication, and network-related issues.
• Rectify system failures within contractual response times.
• Escalate complex issues to higher-level engineers or OEM support when required.
• Perform replacement of defective components and verify system restoration.

Technical Support

• Provide day-to-day support to the customer's security operations team.
• Support user access requests, cardholder management, and system administration tasks.

Documentation & Reporting

• Prepare and submit:
  • Service Reports
  • Preventive Maintenance Reports

What we look for:

Diploma in electrical & electronics or related field.

• 1-2 years in Security Systems maintenance and support.
• Experience in mission-critical or manufacturing environments is preferred.
• Experience supporting Access Control and CCTV systems.
• Strong troubleshooting skills.
• Good communication and customer management skills.
• Ability to work independently with minimal supervision.
• Strong analytical and problem-solving capability.
• Good report writing and documentation skills.
• Team-oriented mindset.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Engineering & Project Management Services 51-100 employees

The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions and integrated infrastructure that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people's lives - and the world - better.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.

Johnson Controls Building Technologies and Solutions Malaysia is a single source provider of integrated smart green building systems, services and solutions. The comprehensive life-cycle approach to in-building technology and operations includes planning and design, installation, integration, optimization and maintenance. Our products are installed in more than 35 percent of commercial buildings in Malaysia.

With the global merger between Johnson Controls and Tyco in 2016, we have an even stronger suite of offerings for our customers, including verticals such as data centers, healthcare and transportation.

Johnson Controls Building Technologies and Solutions Malaysia now has 600 employees in ten locations. Besides products and solutions, we provide comprehensive service support combining all of the service strength and expertise of York, Johnson Controls and Tyco.

Johnson Controls has been steadily expanding its presence in Malaysia since one of its brands, YORK®, was first introduced into the country in 1978. Johnson Controls now operates in Malaysia through the following entities:

Johnson Controls (M) Sdn. Bhd. (JCM, incorporated 1983)

York (Malaysia) Sales & Service Sdn. Bhd. (YMSS, incorporated 1988)

ADT Services (M) Sdn. Bhd. (ASM, incorporated 1991)

Tyco Fire, Security & Services Malaysia Sdn. Bhd. (TFSSM, incorporated 1993)

Johnson Controls Hitachi Air Conditioning Sales Malaysia Sdn. Bhd. (incorporated 2018) - this is wholly owned by Johnson Controls-Hitachi (JCH) which is majority owned by Johnson Controls

Johnson Controls is fast emerging as a leader in combining its traditional strengths in building technology and system integration with digital innovations. In 2019, Johnson Controls was named "IoT Innovator of the Year" by IoT Breakthrough Awards and won the IBcon Digie Award for its groundbreaking work on an iconic AI-powered smart building.

Keep in touch with these exciting developments by following us at "Johnson Controls Asia Pacific" on LinkedIn.

The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions and integrated infrastructure that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people's lives - and the world - better.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.

Johnson Controls Building Technologies and Solutions Malaysia is a single source provider of integrated smart green building systems, services and solutions. The comprehensive life-cycle approach to in-building technology and operations includes planning and design, installation, integration, optimization and maintenance. Our products are installed in more than 35 percent of commercial buildings in Malaysia.

With the global merger between Johnson Controls and Tyco in 2016, we have an even stronger suite of offerings for our customers, including verticals such as data centers, healthcare and transportation.

Johnson Controls Building Technologies and Solutions Malaysia now has 600 employees in ten locations. Besides products and solutions, we provide comprehensive service support combining all of the service strength and expertise of York, Johnson Controls and Tyco.

Johnson Controls has been steadily expanding its presence in Malaysia since one of its brands, YORK®, was first introduced into the country in 1978. Johnson Controls now operates in Malaysia through the following entities:

Johnson Controls (M) Sdn. Bhd. (JCM, incorporated 1983)

York (Malaysia) Sales & Service Sdn. Bhd. (YMSS, incorporated 1988)

ADT Services (M) Sdn. Bhd. (ASM, incorporated 1991)

Tyco Fire, Security & Services Malaysia Sdn. Bhd. (TFSSM, incorporated 1993)

Johnson Controls Hitachi Air Conditioning Sales Malaysia Sdn. Bhd. (incorporated 2018) - this is wholly owned by Johnson Controls-Hitachi (JCH) which is majority owned by Johnson Controls

Johnson Controls is fast emerging as a leader in combining its traditional strengths in building technology and system integration with digital innovations. In 2019, Johnson Controls was named "IoT Innovator of the Year" by IoT Breakthrough Awards and won the IBcon Digie Award for its groundbreaking work on an iconic AI-powered smart building.

Keep in touch with these exciting developments by following us at "Johnson Controls Asia Pacific" on LinkedIn.

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