TECHNICIAN-LOCAL SERVICE (12 - Months Contract)

Dunham Bush Industries Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical

Misc. allowance

Education support

Sports

Parking

Insurance

Training

Annual Bonus

Annual Dinner

Job summary

Dunham-Bush Industries Sdn Bhd is seeking a Technician for Local Service on a 12-month contract in Malaysia. The role involves supporting service operations, coordinating schedules, and ensuring client satisfaction through proactive maintenance and effective communication.

Qualified candidates hold a Diploma in Mechanical Engineering or Refrigeration & Air Conditioning, with certificates encouraged. The position offers medical, allowances, education support, and bonus opportunities as part of

Qualifications

• Diploma in Mechanical Engineering/Refrigeration and Air Conditioning Engineering is required.
• Certificate in Refrigeration and Air Conditioning are also encouraged to apply.

Responsibilities

• Demonstrate commitment, dedication, responsibility and accountability to current job functions.
• Manage relationships with customers and extend value-added services to ensure customer satisfaction.
• Support supervisor or Service Manager in daily activities and operations.
• Coordinate service schedules and logistics with minimal overtime.
• Be prepared to work on shift hours (24 hours stand-by at site) when required.
• Maintain equipment to reduce repeat service callouts.
• Submit Field Service Reports (FSR) after completing service orders.
• Attend company/business calls and complete ad-hoc duties as assigned.

Education

Diploma in Mechanical Engineering/Refrigeration and Air Conditioning Engineering

Certificate in Refrigeration and Air Conditioning

Job description

TECHNICIAN-LOCAL SERVICE (12 - Months Contract)

To demonstrate commitment, dedication, responsibility and accountability to current job functions.

To effectively manage relationship with the customers, extend value added services and ensure customer satisfaction at all times (customer focused).

To support direct supervisor or Service Manager in daily activities and daily operation.

To ensure all services schedules and logistics support are properly coordinated and completed within allocated time-frame without the needs for unnecessary overtime.

able to work on shift hours (24 hours stand-by at jobsite) when required.

To ensure that all equipment is properly maintained in order to reduce the number of repeat servie callouts.

To discuss, follow-up and seek immediate supervisor's attention whenever there is discrepancy, site related issues or the service schedule could not be completed on time.

To submit all Field Service Report (FSR)'s to immediate supervisor for review upon completion of service orders.

To accomplish departmental goals and company goals through dedication and team work.

Attend the company calls/business calls at all times.

Other ad-hoc duties as assigned.

The company may at any time as deemed necessary, to add or amend any of these job functions.

Requirements

Diploma in Mechanical Engineering/Refrigeration and Air Conditioning Engineering.

Certificate in Refrigeration and Air Conditioning are also encouraged to apply.

Perks and benefits

• Medical
• Miscellaneous allowance
• Education support
• Sports (e.g. Gym)
• Parking
• Insurance
• Training
• Annual Bonus
• Annual Dinner

Dunham-Bush is one of the world's top commercial air-conditioning manufacturers, we offers a complete range of HVAC/R products such as large chillers, heat pumps, thermal energy storage, packaged, airside system and unitary, for residences, commercial buildings and industrial facilities.

The Group has manufacturing facilities and marketing offices in Malaysia, USA, China, UK, Europe, Asia, Africa, Middle East and Latin America. Our Principle activities are in the manufacturing, trading, servicing of Industrial and Commercial Air-conditioning, heating, ventilation and refrigeration equipments.

Our people focus on providing innovative engineering and superior quality manufacturing that meet our customers’ demands for performance, reliability, quiet operation and energy efficiency.

Dunham-Bush is one of the world's top commercial air-conditioning manufacturers, we offers a complete range of HVAC/R products such as large chillers, heat pumps, thermal energy storage, packaged, airside system and unitary, for residences, commercial buildings and industrial facilities.

The Group has manufacturing facilities and marketing offices in Malaysia, USA, China, UK, Europe, Asia, Africa, Middle East and Latin America. Our Principle activities are in the manufacturing, trading, servicing of Industrial and Commercial Air-conditioning, heating, ventilation and refrigeration equipments.

Our people focus on providing innovative engineering and superior quality manufacturing that meet our customers’ demands for performance, reliability, quiet operation and energy efficiency.