Technician

Madison America (M) Sdn Bhd; Johor Bahru; On-site; MYR 33,000 - 60,000; Full time

Job summary

Madison America (M) Sdn Bhd is seeking a Technician in Malaysia to install, service, and repair ice machines and dishwashers at client sites and company warehouses. You will support warehouse and delivery operations while ensuring equipment performance.

The role requires a certificate/diploma in electrical, mechanical, or refrigeration, with 1–3 years of relevant experience, and a valid E/GDL license. Strong troubleshooting, reading wiring diagrams, and customer service skills are essential.

Qualifications

• Certificate or diploma in electrical, mechanical or refrigeration tech.
• 1–3 years servicing electrical or refrigeration equipment.
• Valid E/GDL License required.
• Basic electrical and refrigeration troubleshooting skills.
• Able to read wiring diagrams and service manuals.
• Good communication and customer service abilities.
• Physically fit to lift/move heavy machines.
• Responsible, punctual and safety‑minded.

Responsibilities

• Install, service, and repair ice machines and dishwashers at customer premises or warehouse.
• Perform regular maintenance and troubleshooting to ensure equipment performance.
• Test, clean and calibrate machines before delivery or installation.
• Assist with warehouse activities including loading/unloading and organizing parts.
• Deliver machines and parts to customers using company vehicle.
• Record service jobs, maintenance activities, and parts used.
• Report issues and support service documentation for warranty/claims.
• Adhere to safety, quality and operational standards.

Skills

Electrical troubleshooting

Reading wiring diagrams

Customer service

Safety consciousness

Education

Certificate/Diploma in Electrical or Refrigeration

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Technician is responsible for installation, maintenance, and repair of ice machines, dishwashers as well as supporting warehouse and delivery operations.

Key responsibilities

Install, service, and repair ice machines, dishwashers, elevators at customer premises or company warehouse.

Conduct regular maintenance and troubleshooting to ensure proper equipment performance.

Perform testing, cleaning, and calibration of machines before delivery or installation.

Assist with warehouse activities including loading, unloading, and organizing equipment or spare parts.

Deliver machines and parts to customers using company vehicle.

Record all service jobs, maintenance activities, and parts used.

Report technical issues and support service documentation for warranty or claims.

Ensure safe handling of electrical tools, gas components, and heavy equipment.

Maintain cleanliness and orderliness in work and warehouse areas.

Comply with all company safety, quality, and operational standards.

About you

Certificate/Diploma in Electrical, Mechanical, Refrigeration, or related technical field.

Minimum 1–3 years in servicing electrical or refrigeration equipment.

Valid E/GDL License – required.

Basic electrical and refrigeration troubleshooting.

Able to read wiring diagrams and service manuals.

Good communication and customer service skills.

Fit and able to lift or move heavy machines.

Responsible, punctual, and safety conscious.