Technical Writer

UST Global (M) Sdn Bhd; Bayan Lepas; On-site; MYR 48,000 - 72,000; Full time

Job summary

UST Global SM (UST) is seeking an experienced technical writer to craft, edit, revise, and publish comprehensive product information across datasheets, specifications, design guides, application notes, and user manuals.

You will collaborate with engineering, field-sales, and factory teams worldwide to identify gaps, improve content quality, and ensure timely post-release updates while maintaining strict schedules in a fast-paced environment.

Qualifications

• Bachelor's degree in English, Technical Writing, or a related liberal arts program or background in Engineering or Computer Science.
• Excellent writing skills with a strong technical background.
• Minimum 5 years' experience as a technical writer with planning, scheduling, task management, publication, and post-release updates.

Responsibilities

• Craft, edit, revise, and publish technical product information including datasheets, specifications, design guides, application notes and user manuals.
• Analyze and interpret data to determine appropriate syntax, presentation style, voice and grammatical usage.
• Schedule reviews, record approvals, and maintain information architecture metadata.
• Work closely with engineering, field-sales, and factory teams worldwide to identify gaps in content.
• Propose solutions that enhance the value and accuracy of product documentation.
• Work independently in a fast-paced environment.

Skills

Technical writing

Editing

Publish workflows

Data interpretation

Education

Bachelor's degree in English, Technical Writing, or related

Background in Engineering or Computer Science

Tools

Microsoft Office

DITA XML

Adobe FrameMaker

Content Management Systems

Version control

Illustration/diagram creation

GitHub publishing

Job description

A day in the life of a technical writer includes crafting, editing, revising, and publishing technical product information similar to datasheets, specifications, design guides, application notes and user manuals. This position is an integral part of product development and customer support teams.

Key responsibilities

Craft, edit, revise, and publish technical product information including datasheets, specifications, design guides, application notes and user manuals

Analyze and interpret data to determine appropriate syntax, presentation style, voice and grammatical usage

Schedule reviews, record approval, and maintain information architecture metadata

Work closely with engineering, field-sales, and factory teams from around the world to identify gaps in existing content

Propose solutions that enhance the value and accuracy of product documentation

Work independently in a fast-paced environment

About you

Bachelor's degree in English, Technical Writing, Technical Communications or a related liberal arts program, or background in Engineering or Computer Science

Excellent writing skills combined with a technical background

Minimum 5 years' experience as a technical writer comfortable with planning, schedule negotiation, task management, publication, and post-release updates

Minimum 5 years' experience with industry-standard authoring tools such as Microsoft Office, DITA XML, and Adobe FrameMaker

Experience working with content management systems, version control best practices and illustration/diagram creation (preferred)

GitHub publishing (preferred)

UST Global SM (UST) is a leading provider of end-to-end IT services and solutions for Global 2000 companies. The company has a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus is the heart of our corporate values and the soul of our culture, and forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.The industry-leading expertise found within our Centers of Excellence (CoEs) plays a key role in our success with clients. The CoEs deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide UST developers with advance access to new technology and educational resources.We are certified by KPMG as an SEI-CMMI and PCMM Level 5 company. We adopt Six Sigma practices for developing our client-facing processes. Our centers in India are now ISO 27001 certified. These certifications and practices provide a qualified foundation for all UST service offerings and enable our clients to benefit internally. Historyhttp://www.ust-global.com/aboutmenon.aspx Product & Serviceshttp://www.ust-global.com/services.aspx

UST Global SM (UST) is a leading provider of end-to-end IT services and solutions for Global 2000 companies. The company has a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus is the heart of our corporate values and the soul of our culture, and forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.The industry-leading expertise found within our Centers of Excellence (CoEs) plays a key role in our success with clients. The CoEs deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide UST developers with advance access to new technology and educational resources.We are certified by KPMG as an SEI-CMMI and PCMM Level 5 company. We adopt Six Sigma practices for developing our client-facing processes. Our centers in India are now ISO 27001 certified. These certifications and practices provide a qualified foundation for all UST service offerings and enable our clients to benefit internally. Historyhttp://www.ust-global.com/aboutmenon.aspx Product & Serviceshttp://www.ust-global.com/services.aspx