Technical Support Intern – Digital Energy (Hybrid)

Schneider Electric Industries (M) Sdn Bhd; Selangor; Hybrid; MYR 17,000 - 28,000; Full time

Benefits offered by this job

Global Family Leave

Comprehensive medical coverage

Worldwide Employee Stock Ownership

Hybrid work arrangement

Job summary

Schneider Electric Industries (M) Sdn Bhd, Malaysia, is offering a Technical Support Specialist Intern role within the Digital Energy (DE) team. You will assist in delivering pre-sales and post-sales technical support for customers and internal stakeholders, gaining exposure to energy management, EPMS, and BMS integration while aiding with inquiries, documentation, and cross-functional coordination.

The internship focuses on building hands-on expertise, collaboration with Sales, Engineering, and

Qualifications

• Basic knowledge of electrical or automation systems.
• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to learn new technologies quickly.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide Technical Support - Assist in responding to customer and internal technical inquiries, and support pre-sales and post-sales technical activities.
• Prepare Technical & Commercial Documentation - Support the preparation of technical documents, reports, presentations, user guides, compliance statements, datasheets, and pricing information.
• Coordinate Cross-Functional Activities - Work closely with Sales, Engineering, Project, Service, Product, and Operations teams to resolve technical issues and gather inputs for customer offers and proposals.
• Support Knowledge Management & Continuous Improvement - Maintain records of technical support activities, contribute to knowledge bases and best practices, participate in customer engagements and training sessions, and support process improvement initiatives.

Skills

Electrical basics

Analytical thinking

Communication skills

Microsoft Office

Quick learner

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Schneider Electric Industries (M) Sdn Bhd, Malaysia, is offering a Technical Support Specialist Intern role within the Digital Energy (DE) team. You will assist in delivering pre-sales and post-sales technical support for customers and internal stakeholders, gaining exposure to energy management, EPMS, and BMS integration while aiding with inquiries, documentation, and cross-functional coordination.

The internship focuses on building hands-on expertise, collaboration with Sales, Engineering, and