Technical Support Engineer

National Oilwell Varco; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading oil and gas service provider in Pasir Gudang is looking for a Technical Customer Support professional to manage shipyard feedback and product quality issues. Responsibilities include coordinating manpower for urgent tasks and preparing training materials. Candidates should have a minimum Diploma in Mechanical Engineering with exposure in the Oil & Gas industry. This is a full-time role with a daytime shift.

Qualifications

• Minimum Diploma in Mechanical Engineering or equivalent qualification.
• Engineering construction exposure in Oil & Gas or Marine/Offshore industries.

Responsibilities

• Handle shipyard feedback and investigate field failure issues.
• Coordinate manpower and resources for urgent tasks.
• Prepare training material and installation manuals.

Skills

Project Management

Technical Support

Problem Solving

Education

Diploma in Mechanical Engineering

Job description

• To handle shipyard feedback and investigation on field failure issues.
• To furnish and co-ordinate manpower & resources to attend to urgent.
• Attend major issues due to product quality or installation issues at site.
• To guide and assist assistant Technical Support engineers on site assignments or repair works.
• Prepare training Material take off (MTO) & installation manuals according to specification.
• Generate labor hour estimation for repair, modification, survey, training & supervision.
• To attend meeting and discussion with customer and agents on site issues.

JOB REQUIREMENT

Qualifications and Experience Required

• Minimum Diploma in Mechanical Engineering or equivalent qualification.
• Engineering construction exposure in Oil & Gas or Marine/Offshore, Refinery & Petro-Chemical Industries.

Special Training Required

• Project Management / Planning Knowledge.

Besides qualification and experiences, what are the EQ required

Job Info

• Job Identification 36888
• Job Category Technical Customer Support
• Posting Date 08/28/2025, 07:31 AM
• Apply Before 09/29/2025, 07:31 AM
• Job Schedule Full time
• Job Shift Day