Technical and Cabling Technician

SNS Network Technology Bhd; Kuala Lumpur; On-site; MYR 31,000 - 40,000; Full time

Job summary

SNS Network Technology Bhd in Kuala Lumpur seeks a Technical and Cabling Technician to perform maintenance, issue verification, and on-site troubleshooting at customer sites. You will verify equipment status, prepare reports, and coordinate with teams for follow-up actions.

The role requires 1 year of relevant experience, a technical certificate or diploma, and ability to travel nationwide within Malaysia. On-call work and strict safety standards are part of the job.

Qualifications

• Minimum 1 year of experience in technical support, maintenance, or field service operations.
• Relevant wiring and networking experience in the related field is required for this position
• Basic knowledge of CCTV, surveillance systems, IP networking, switches, SD-WAN, access control, and security systems.

Responsibilities

• Attend assigned customer sites to perform maintenance support and issue verification.
• Conduct basic troubleshooting and inspection of CCTV, NVR, network devices, access control systems, UPS, and related infrastructure.
• Verify equipment status, connectivity, power supply, and physical conditions.
• Prepare and submit site verification and diagnostic reports.
• Coordinate with internal teams and customers for issue escalation and follow-up actions.
• Maintain accurate service records and support project documentation.
• Provide 24×7 standby/on-call support when required.
• Ensure compliance with safety, quality, and customer service standards during site visits.
• To perform assembling, installing and repairing electrical wiring and networking cabling
• To assist in carrying our projects or any ad-hoc tasks as assigned by the management/superior

Skills

Troubleshooting

On-site work

Documentation

Team coordination

Education

Professional Certificate / PW2/PW3/PW4 / Diploma or Degree in IT/ Computer Engineering/ Electrical/Electronic Engineering/ Telecommunications or equivalent

Tools

CCTV/NVR systems

IP networking

SD-WAN

Access control systems

Electrical wiring

Job description

Technical and Cabling Technician

Responsibilities

• Attend assigned customer sites to perform maintenance support and issue verification.
• Conduct basic troubleshooting and inspection of CCTV, NVR, network devices, access control systems, UPS, and related infrastructure.
• Verify equipment status, connectivity, power supply, and physical conditions.
• Prepare and submit site verification and diagnostic reports.
• Coordinate with internal teams and customers for issue escalation and follow-up actions.
• Maintain accurate service records and support project documentation.
• Provide 24×7 standby/on-call support when required.
• Ensure compliance with safety, quality, and customer service standards during site visits.
• To perform assembling, installing and repairing electrical wiring and networking cabling
• To assist in carrying our projects or any ad-hoc tasks as assigned by the management/superior

Requirements

• Candidate must possess at least a Professional Certificate in PW2/PW3/ PW4/ Diploma or Degree in Information Technology, Computer Engineering, Electrical/Electronic Engineering, Telecommunications, or equivalent.
• Minimum 1 year of experience in technical support, maintenance, or field service operations.
• Relevant wiring and networking experience in the related field is required for this position
• Basic knowledge of CCTV, surveillance systems, IP networking, switches, SD-WAN, access control, and security systems.
• Able to perform onsite troubleshooting and work independently.
• Possess own transport and able to travel outstation, nationwide within Malaysia.
• Ability to work after office hours, weekends, and public holidays when required.