Technical Specialist

Hewlett Packard Enterprise; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hewlett Packard Enterprise in Malaysia seeks a Technical Specialist to manage spare parts inventory, tools, and service-related items in the repair depot. You will oversee system installations with precise planning and progress reporting, and participate in troubleshooting activities while supporting continuous improvement.

Responsibilities include facility inspections, documenting findings, and mentoring the team.

Qualifications

• High School Diploma/ GED required and commensurate work experience.

Responsibilities

• Manage spare parts inventory, tools, certified test equipment, and service-related items.
• Oversee system installations with precise planning and progress reporting.
• Troubleshoot non-operational equipment and implement equipment modifications as directed.
• Conduct facility inspections and maintain thorough documentation of findings.

Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Education

High School Diploma / GED

Job description

Technical Specialist Description - Job Summary

This role is responsible for the meticulous management of spare parts inventory, tools, certified test equipment, and service-related items, ensuring their availability and organization within the service repair depot. The role oversees system installations with precision, reporting progress comprehensively. The role actively engages in troubleshooting tasks, performs facility inspections, and supports continuous improvement initiatives by providing feedback and suggestions. The role also coordinates departmental work, mentors the team, and maintains positive working relationships with associates and management.

Responsibilities

• Manages spare parts inventory, tools, certified test equipment, and items related to the service repair depot, ensuring availability and organization.
• Oversees the installation of systems, meticulously planning, reporting progress, and executing tasks with precision.
• Engages in troubleshooting tasks to identify issues in non-operational equipment and executes equipment modifications as instructed by test or manufacturing engineers.
• Performs facility inspections and due diligence efforts, meticulously documenting findings related to conditions affecting operations.
• Supports continuous improvement by learning from equipment breakdowns and providing feedback and suggestions for enhancements.
• Enforces strict adherence to checklists and procedures and verifies the availability of up-to-date revisions of procedures and schematics before commencing work.
• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.
• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.
• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in equipment diagnosis, technical repair, blueprint reading, or a related field.

Preferred Certifications NA Knowledge & Skills

• Automotive Services
• Batteries
• Brakes
• Carpentry
• Changing Oil
• Electrical Systems
• Equipment Repair
• Exhaust Systems
• Hand Tools
• HVAC
• Hydraulics
• Machinery
• Mechanics
• Painting
• Plumbing
• Power Tool Operation
• Preventive Maintenance
• Programmable Logic Controllers
• Tire Maintenance
• Transmission

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Technical Schedule - Full time Shift - No Shift premium (Malaysia) Travel - Relocation

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