Technical Sales Engineer (Industrial Water & Wastewater)

Industrial Water Engineers; Selangor; On-site; MYR 72,000 - 110,000; Full time

Job summary

Industrial Water Engineers (M) Sdn Bhd (IWE) is seeking a Technical Sales Engineer to blend engineering know-how with business development in the water and wastewater sector. You will engage industrial clients, translate technical needs into viable solutions, and drive projects from enquiry to delivery.

The role emphasizes field visits, collaboration with the Application team, and ongoing customer support. Travel locally and overseas may be required; technical sales experience is an advantage

Qualifications

• Degree in Engineering (Mechanical/Environmental/Chemical or related).
• Minimum 2 years of relevant technical experience in industrial water & wastewater treatment.
• Strong problem-solving, analytical and communication skills; able to translate requirements into solutions.

Responsibilities

• Identify and develop new business opportunities through prospecting, networking and events.
• Build long-term relationships with industrial customers.
• Understand customer challenges and identify opportunities for water & wastewater treatment solutions.
• Conduct site visits to gather requirements and assess existing systems.
• Translate technical requirements into practical, cost-effective solutions with the Application team.
• Prepare and present technical proposals, quotations and concepts.
• Collaborate with Sales, Application and Project teams to ensure viable solutions.
• Provide technical support and resolve customer issues on site or remotely.

Skills

Engineering degree

Technical sales

Relationship building

Problem solving

Communication

Education

Bachelor's degree in Engineering

Job description

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Technical Sales Engineer (Water & Wastewater Industry)

About the role

Build Solutions. Win Trust. Grow Your Career.

Are you an engineer ready for more than just a technical role?

At IWE, you’ll bring together engineering, business and customer relationships to solve real-world water and wastewater challenges. You’ll work with industrial clients, develop practical solutions and see your ideas progress from conversation to project.

If you enjoy solving problems, meeting people and taking on challenges, this is your opportunity to grow beyond a purely technical role and develop your commercial skills with the support of an experienced team.

Technical candidates without prior sales experience are encouraged to apply.

What You'll Do

• Identify and develop new business opportunities through prospecting, cold calling, networking and industry events.
• Develop new business opportunities and build strong, long-term relationships with industrial customers.
• Meet customers to understand their operational challenges and identify opportunities for water and wastewater treatment solutions.
• Conduct site visits and surveys to gain first-hand understanding of customer requirements and existing systems.
• Turn technical requirements into practical, cost-effective solutions together with our Application team.
• Prepare and present technical proposals, quotations and solution concepts to customers.
• Take ownership of opportunities from initial enquiry through discussion, proposal and negotiation to project award.
• Work closely with Sales, Application and Project teams to ensure solutions are technically sound and commercially viable.
• Attend to customer and project site issues, providing technical support and helping to solve problems when required.
• Follow up with customers and assist with commercial matters, including project and payment-related follow-ups, when required.
• Keep up with industry developments, technologies and market opportunities to identify new possibilities for the business.
• Represent IWE at customer meetings, exhibitions, trade shows and industry events.
• Prepare and submit monthly sales forecasts, activity reports and project updates.

What We're Looking For

• Degree in Engineering, preferably Mechanical, Environmental, Chemical or a related discipline.
• Minimum 2 years of relevant technical experience in the industrial water and wastewater treatment industry.
• Good technical understanding of industrial water and wastewater treatment processes, systems and equipment.
• Strong problem-solving, analytical and learning skills, with the ability to understand customer requirements and translate them into practical solutions.
• Technical sales or business development experience is an advantage, but we value technical capability and potential just as much.
• Technical candidates looking for a new challenge are strongly encouraged to apply. If you are ready to step outside your comfort zone, develop your commercial skills and take on greater responsibility, we will support you along the way.
• A curious, proactive and driven mindset, with the confidence to learn, ask questions and take initiative.
• Strong communication, interpersonal, presentation, negotiation and problem-solving skills.
• Comfortable working with customers and collaborating across Sales, Application and Project teams.
• Proficient in Chinese, English and Bahasa Malaysia.
• Possess own transport and a valid driving licence.
• Willing to travel locally and overseas when required.

About Us

Industrial Water Engineers (M) Sdn Bhd (IWE) is a specialist in industrial water and wastewater treatment systems, providing design-and-build solutions to clients across various industries.

Established in 2001, we deliver sustainable, innovative and cost-effective water and wastewater treatment solutions tailored to our clients’ operational needs.

Who Should Apply?

We welcome applications from:

• Engineers with experience in industrial water and wastewater treatment
• Process, Application, Project and related engineering professionals
• Technical professionals looking to move into Technical Sales
• Engineers who enjoy customer interaction, problem-solving and new challenges
• Ambitious and proactive technical candidates eager to grow

Sales experience is an advantage, but not a must. What matters most is your technical foundation, willingness to learn and motivation to grow into a customer-facing commercial role.

Interested in Joining Us?

Ready for a new challenge and the opportunity to grow beyond a technical role? We’d love to hear from you!