Technical Project Manager

Abbott; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Abbott in Malaysia seeks an IT Business Relationship Manager to align technology solutions with business strategies, working closely with senior management. You will guide cross-functional teams and translate business needs into IT requirements, while driving strategic SAP configurations.

The role emphasizes collaboration, project oversight, and consultancy to optimize processes and leverage enabling technologies for hospital and health-care clients in the region.

Qualifications

• Degree in IT and/or complimentary business degree.
• At least 8 years of IT experience, preferably in healthcare.
• Ability to translate business priorities into IT requirements.
• Root cause analysis and problem resolution skills.
• Exposure to project management.
• Strong collaboration and partnering skills.
• Excellent verbal and written communication with senior leaders.
• Ability to influence and manage by influence.
• Firm but fair with regard to operational deliverables.

Responsibilities

• Align technology solutions with business strategies, working principally with senior management.
• Partner with IT functional groups to communicate business needs and develop long-range system plans.
• Provide strategic consultancy to customers on business processes and enabling technologies.
• Apply technology to business processes by researching trends and competitors’ practices.
• Assess near-term needs via structured interviews and advise on options, risks, costs.
• Coordinate with IT areas to inform progress and resolve conflicts.
• Develop and motivate the technical team to meet department objectives.
• In SAP, set options to change how the program works (configuration).

Skills

Business requirements gathering

Root cause analysis

Project management

Collaboration and partnering

Verbal and written communication

Influence and negotiation

Operational deliverables management

Education

Degree in IT and/or complimentary business degree

Tools

SAP

Job description

JOB DESCRIPTION:

Responsible for aligning technology solutions with business strategies, working principally with senior management. Acts as the principal designer for major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs.

Core Job Responsibilities:

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Partner with the functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs.

Provides strategic consultancy support to customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements

Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors’ practices relevant to the assigned client business

Assess near-term needs utilizing structured interview processes to establish business priorities, consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities

Ally with other IT functional areas to remain apprised of project status, and inform customer management of progress; conversely, keep the IT group’s technology and service managers aware of user issues and potential potholes or resolve conflicts

Develop, motivate, and provide direction to technical team in a way that facilitates the creation of a team environment and enables team to fulfill the department’s operation objectives.

In specialized systems (i.e. SAP) effectively set options to change the way the program works (configuration responsibilities).

Minimum Education:

• Degree in IT and/or complimentary business degree

Minimum Experience/Training Required:

• At least 8 years of experience in IT, preferably in the health care industry
• Ability to work directly with the business to understand business priorities and turn into IT requirements
• Problem determination (experience in root cause analysis) and problem resolution skills
• Exposure to project management
• Strong collaboration and partnering skills
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
• Ability to manage by influence
• Ability to be firm but fair with regard to operational deliverables

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Business Relationship Management

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)