Technical Lead, AI Lending Systems (IT Application Support)

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

Alliance Bank Malaysia Berhad is seeking a Technical Lead for AI lending systems (IT Application Support) to drive end-to-end solution design and integration architecture. You will partner with EA, GDT, ITPM, GCISM, platform and network teams to refine architecture and ensure alignment with enterprise standards.

In this role you will own productionisation of AI capabilities, manage cloud/API integrations with AOS/RLOS and external systems, oversee SDLC, release and change activities, and provide

Qualifications

• Experience in loan origination systems or lending domain.
• Hands-on API integration and middleware experience.
• Cloud-based or distributed architecture exposure.
• Experience with AI/ML projects at implementation/integration level.
• Familiar with SDLC, UAT, deployment and production support.
• Familiarity with regulatory/reporting systems (e.g. CCRIS).

Responsibilities

• Act as Technical Lead for AI-enabled lending initiatives.
• Define and refine solution architecture with EA, GDT, ITPM, GCISM and platform teams.
• Translate AI outputs into practical system workflows and decision points.
• Manage SDLC activities including SIT, UAT, deployment and post-deployment validation.
• Provide first-level technical and integration support and incident management.

Skills

Loan origination

API integration

Microservices

Cloud architecture

AI/ML integration

SDLC/UAT deployment

Job description

Technical Lead, AI Lending Systems (IT Application Support)

A. Technical Leadership & Solution Architecture

Act as Technical Lead for AI-enabled lending initiatives

Responsible for end-to-end solution design and integration architecture

Ensure alignment with enterprise architecture standards and system design principles

Work closely with EA, GDT, ITPM, GCISM, platform and network teams to:

• Define and refine solution architecture
• Support architecture discussions and technical alignment

Serve as domain expert across the loan origination lifecycle, including:

• Customer onboarding
• Credit assessment and decisioning
• Loan processing workflows
• Regulatory reporting (e.g. CCRIS)

Ensure consistent design and integration across AOS and RLOS platforms

Translate AI outputs into practical system workflows and decision points

C. System Integration & Technical Enablement

Manage and support the integration in a cloud/API-driven architecture, between:

• AI platforms/agents
• Loan origination systems – AOS & RLOS
• External systems – for e.g. CTOS, CCRIS

Ensure data integrity, consistency, and traceability

D. SDLC, Release & Change Management

Support full Software Development Lifecycle (SDLC):

• Requirement analysis and solution design
• SIT, UAT, and regression testing
• Production deployment and post-deployment validation

Manage release and deployment activities in compliance with governance & change procedures:

• Ensure complete documentation and stakeholders sign off
• Obtain downtime approvals from business stakeholders and regulatory (if required)
• Provide technical inputs for System Acceptance Checklist (SAC) completion
• Presentation to Change Request Committee (CRC) for approvals
• Execution of deployment and rollback plans

E. Take ownership of productionisation of AI capabilities, including:

Transition from Pilot -> Production deployment

Support BAU operations in a cloud/hyperscale environment:

• Monitoring integrations and workflow executions
• Managing incidents, defects, and service disruptions
• Coordinating fixes/issue resolution with vendors, business stakeholders & GDT

F. Production support & operational activities

Provide first-level technical and integration support

Perform issue investigation, root cause analysis, and resolution coordination

Support operational technical activities, such as:

• Data correction / data patching
• System parameter configuration
• Extraction of Application / system logs for troubleshooting

REQUIREMENT

• Experience in loan origination systems or lending domain
• Hands-on experience in API integration / middleware / microservices architecture
• Cloud-based systems or distributed architecture
• Exposure to AI/ML projects (implementation/integration level)
• Experience in SDLC, UAT, deployment, and production support
• Familiarity with regulatory/reporting systems (e.g. CCRIS)

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.