Tech Project Delivery Lead

Private Advertiser; Kepong; On-site; MYR 90,000 - 120,000; Full time

Job summary

Private Advertiser in Malaysia seeks an experienced Project Manager to lead technology-enabled BPO and managed service projects with a focus on end-to-end delivery, people management, client engagement, and operations management.

The role will oversee QA, Research, and other project functions, ensuring projects meet timelines, budgets, quality standards, and client satisfaction while supporting new project setup and business growth.

Qualifications

• Bachelor's degree or above in Computer Science, IT, Business, PM, or related field.
• 3–5 years of relevant experience in project management.
• Proven experience managing teams and delivering end-to-end projects.
• Strong knowledge of Agile, SDLC, QA, and tech delivery.
• Excellent client-facing and stakeholder management skills.
• Ability to manage multiple priorities and risks.
• Experience in tender management and new project setup is an advantage.
• Proficiency in Mandarin, English, and Malay; Mandarin essential for China clients.

Responsibilities

• Lead end-to-end project planning and delivery on technology-enabled BPO projects.
• Identify risks, dependencies, and resources; drive resolution.
• Monitor performance and provide status updates and KPIs.
• Maintain SOPs, reports, and dashboards; ensure compliance.
• Coordinate with HR, Recruitment, Finance, IT, Admin, and Procurement.
• Lead tender processes and pre-sales activities with stakeholders.

Skills

Project management

People management

Client engagement

Agile

Communication

Leadership

Stakeholder management

Risk management

Education

Bachelor's degree

Job description

Private Advertiser in Malaysia seeks an experienced Project Manager to lead technology-enabled BPO and managed service projects with a focus on end-to-end delivery, people management, client engagement, and operations management.

The role will oversee QA, Research, and other project functions, ensuring projects meet timelines, budgets, quality standards, and client satisfaction while supporting new project setup and business growth.