Team Lead - Enterprise Banking Department

OCBC Malaysia; Penang; On-site; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Industry-leading learning & dev

Job summary

OCBC Group Malaysia is looking for a Commercial Banking Relationship Manager to build long-term relationships with SME owners and decision-makers, delivering tailored lending, treasury, trade finance and cash management solutions.

You will lead a team of relationship managers, drive business growth, coach and develop staff, and ensure compliance while collaborating with risk, product and internal stakeholders to meet ambitious targets.

Qualifications

• Degree in business or finance is required.
• Minimum 10 years of SME/commercial banking experience and at least 3 years in a leadership role.
• Strong leadership and communication skills required.
• Ability to understand complex business needs and craft tailored solutions.

Responsibilities

• Solicit new-to-bank clients across lending, treasury, trade finance and cash management.
• Lead a team of Commercial Banking Relationship Managers to hit targets.
• Coach and develop team performance and capability.
• Develop and maintain relationships with business owners and decision-makers.
• Conduct regular client reviews to identify growth opportunities.
• Collaborate with risk, product and internal stakeholders to deliver tailored solutions.
• Ensure compliance with bank policies and guidelines.

Skills

Relationship management

Leadership

Business development

Client liaison

Strategic thinking

Communication skills

Education

Bachelor’s degree in business or finance

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Commercial Banking Relationship Management

Why Join As a Commercial Banking Relationship Manager at OCBC, you'll have the opportunity to build long-term relationships with business owners and decision-makers, helping them achieve their goals and grow their businesses. You'll be part of a team that's dedicated to understanding the needs of our clients and providing tailored solutions to help them succeed.

How you succeed

To excel in this role, you'll need to take a customer-centric approach, understanding the unique needs and challenges of each business and developing strategies to help them grow. You'll work closely with our product specialists to identify opportunities and provide solutions that meet our clients' needs. Building strong relationships and providing exceptional service will be key to your success.

What you do

• Solicit new-to-bank clients to generate business opportunities across lending, treasury, trade finance and cash management products.
• Lead a team of Commercial Banking Relationship Managers to achieve business targets and productivity goals.
• Manage team performance, providing coaching and feedback to team members.
• Developing and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand their business needs and identify opportunities for growth.
• Collaborate with internal stakeholders including risk managers, product specialists to develop tailored solutions for our clients.
• Ensure compliance to the Bank’s policies and guidelines.

Who you are

• A degree holder in a relevant field, such as business or finance
• At least 10 years of working experience in SME/commercial banking and at least of 3 years of leadership experience managing a team
• Excellence leadership and communication skills
• Strong relationship-building and communication skills
• Ability to understand complex business needs and develop tailored solutions
• Strong business acumen, with a focus on driving sales growth and delivering exceptional client service
• Ability to work in a fast-paced environment and prioritize multiple tasks
• AICB Certification is an advantage

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Company overview

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.