Team Lead, Cash Apps

Brenntag; Malaysia; Hybrid; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plan

Flexible hours and remote options

Professional development

Job summary

Brenntag seeks a dynamic Cash Application Lead in Malaysia to oversee a high-performing team. You will drive accurate customer payment allocations, oversee unapplied cash, and optimize posting processes while ensuring compliance with company policies and SLAs.

The role requires strong leadership, ERP proficiency, and a focus on continuous improvement. You will collaborate with SSC peers, support audits, and contribute to regional objectives.

Qualifications

• Degree in Accounting, Finance, Commerce or related field.
• 5–8 years of relevant experience in O2C operations or shared services.
• At least 2 years in a leadership or supervisory role; strong AR/financial controls knowledge.

Responsibilities

• Lead daily Cash Application operations and ensure accurate, timely payment allocation.
• Monitor unapplied cash, identifications, posting turnaround, and drive continuous improvement.
• Manage stakeholders with proactive communication and issue resolution to minimize escalations.
• Ensure compliance with internal controls, policies, and service levels.
• Champion process standardization and automation across APAC to improve accuracy and efficiency.
• Coach and develop team members; drive performance management and retention.
• Plan process transitions and migrations within scope and timelines.
• Support audits with accurate documentation and timely responses.
• Collaborate with SSC teams to ensure smooth month-end closing and reporting.

Skills

Leadership

People management

ERP systems

MS Office

Analytical

Problem solving

Process improvement

Team player

English & Mandarin communication

Education

Degree in Accounting/Finance/Commerce

Tools

ERP systems

MS Office

Job description

Your Role

Lead and oversee the Cash Application team to ensure accurate and timely processing of customer payments in accordance with company policies, procedures, and service level agreements. Drive team performance, compliance, and continuous improvement to support business and regional objectives.

Responsibilities

Duties and Responsibilities

• Lead the daily operation of Cash Application team activities to ensure accurate and timely allocation of customer payments and resolution of issues within agreed deadlines
• Review and monitor unapplied and unidentified cash , as well as receipt posting and allocation turnaround time, and implement action plans for continuous improvement
• Manage stakeholders' expectation by providing timely, accurate service delivery, proactive communication, and effective issue resolution to minimize escalations risks
• Ensure compliance with internal controls, company policies, and agreed service levels
• Champion process standardization and automation initiatives across APAC to reduce reliance on manual processes, improve accuracy, and enhance operational efficiency
• Coach, develop, and empower team members. Drive performance management, succession planning, and retention strategies to build a capable and engaged team
• Plan and support process transitions and migrations. Ensure all deliverables are implemented within scope and timelines
• Support internal and external audits by providing accurate documentation and timely responses
• Cooperation with cross function teams within SSC to ensure smooth month end closing and reporting activities

Job Requirements

Education : Degree in Accounting, Finance, Commerce, or relevant field

Experience :

• 5 - 8 years of relevant working experience, preferably in O2C operations
• Minimum 2 years of experience in a shared services environment
• At least 2 years of leadership or supervisory experience
• Minimum 3 years of accounting related experience with strong understanding of AR processes and financial controls

Skills Requirements

• Strong leadership and people management skills, including planning, organization, and performance management
• Advanced proficiency in ERP systems and MS Office applications
• Strong analytical, problem solving, and process improvement mindset
• Collaborative team player with focus on accountability and service delivery
• Strong interpersonal, verbal and written communication skills in English and Mandarin are a must

Our Offer

• Competitive and fair salary
• Comprehensive health insurance
• Retirement savings plan
• Flexible working hours and remote work options
• Professional development opportunities

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team