Team Lead, Account

VISTRA; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Career advancement

Training & development

Hybrid work arrangement

Medical, dental, optical coverage

Study leave and professional coverage

Job summary

Vistra is seeking a Team Lead - FA based in Malaysia to oversee and drive the end-to-end accounting function for clients. You will lead the local team, ensure timely and accurate reporting, and coordinate with Operations Manager and Practice Lead.

The role emphasizes stakeholder management, on-time delivery, and process improvements within a hybrid Malaysia office setup. Prior SSC or client-service leadership experience is essential.

Qualifications

• Knowledge of end-to-end accounting functions and interaction.
• Proficiency in English; Mandarin a plus.
• Minimum 5 years of relevant working experience in accounting.
• Experience leading a team in an SSC or client-service environment.
• Ability to manage stakeholder relationships and drive on-time delivery.

Responsibilities

• Oversee accuracy and timeliness of accounting reports by the team.
• Plan engagements and allocate tasks with clear goals and deadlines.
• Respond to client inquiries on accounting and operations matters.
• Manage the closing process and reporting systems for clients.
• Identify risks and implement appropriate actions.
• Attend client/management meetings as required and ensure SOP adherence.

Skills

Leadership

Stakeholder management

End-to-end accounting

Team collaboration

Attention to detail

English proficiency

Mandarin a plus

Education

Diploma/ Degree in accounting/finance

ACCA/MIA/CPA a plus

Tools

Navision

Xero

Oracle

SAP

Job description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Team Lead - FA, based in Malaysia office. Reporting to the Practice Lead, this full-time and permanent position is based in Malaysia and offers regional coverage, allowing you to make a significant impact to our Financial Accounting department and its’ growth.

Key responsibilities:

• Oversee the accuracy and timeliness of the accounting reports and deliverables prepared by the team in accordance with client requirements and SLA.
• Prepare and update related matters/report as per schedule.
• Be responsive to client’s enquiries for accounting and other operation matters.
• Proper planning of engagement so as to be aware of the needs and provide quality service to Clients.
• Set clear team goals and deadlines with appropriate delegation of tasks.
• Effective reporting and consultation with Operations Manager & Practice Lead.
• Ensure quality deliverables, reviewing and approving work of staff prior delivery of final accounts/reports for Operations Manager’s final review OR direct to client.
• Manage client’s financial accounting closing process, monitoring and reporting systems.
• Assist Operations Manager in streamlining effective workflow processes and efficient manpower structure.
• Attend client/management meetings as required by clients.
• Ensure that all SOPs are strictly adhered to by all staff.
• Ensure reply/respond to clients’ queries/correspondence not later than 2 working days.
• Identify potential risks and take/recommend appropriate action.
• Handle ad hoc activities as assigned.

Key Requirements:

• Knowledge of end-to-end accounting functions and interaction.
• Knowledge on some accounting software is an advantage such as Microsoft Navision, Xero, Oracle and SAP.
• Good command of both spoken and written English. Proficiency in Mandarin is an advantage.
• Sense of urgency, ownership and commitment to on-time and on-quality delivery.
• Good interpersonal skills and able to work in a team.
• Minimum 5 years of relevant working experience.
• Demonstrated leadership experience in a complex accounting environment.
• Should have experience in stakeholder management either to internal business units or external customers/clients.
• Technical understanding of domain knowledge.
• Experience of managing the end-to-end accounting function.
• Experience of managing a team in a client service or SSC environment is essential.
• Experience in work migration, system enhancement or process improvement.
• At least a SPM, Diploma, Degree or in the midst of pursuing professional studies in accounting/financial or its equivalent.
• ACCA, MIA, CPA or equivalent will be added advantage.

Company Benefits:

• Opportunity for career advancement and regional working exposure
• Training and development
• Hybrid working arrangement
• Medical, dental, optical coverage
• Study leave and professional membership coverage