Tea Barista (Queensbay Mall)

CHAGEE (M) SDN. BHD. (Retail); Bayan Lepas; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Free CHAGEE Drinks

Job summary

CHAGEE (M) SDN. BHD. (Retail) invites applicants for a Tea Barista role at Queensbay Mall, Bayan Lepas, Penang. You will operate a food & beverage outlet, brew beverages per in-house recipes, handle cashless payments and ensure a high standard of service.

You will work as part of a team to maintain outlet inventory, cleanliness, and smooth operations, while delivering excellent customer experiences and assisting with everyday cashier duties and beverage preparation.

Qualifications

• Candidate must possess at least SPM certification.
• Experience in F&B outlets is preferable.
• Able to work as a team to achieve outlet targets.
• Self-discipline and self-driven to learn and perform tasks.

Responsibilities

• Brew beverages based on in-house recipes.
• Manage inventory to meet daily sales.
• Handle cash, card, and e-wallet payments.
• Ensure outlet operation guides are followed at all times.
• Provide excellent customer experience and handle complaints.
• Maintain outlet cleanliness and arrange maintenance when needed.
• Participate in beverage preparation and cashier duties.

Skills

Cash handling

Customer service

Teamwork

Beverage preparation

Education

SPM certification

Tools

POS system

Job description

We are looking for Tea Barista at Queensbay Mall. At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE’s customers. Candidate is expected to understand and fulfill task relevant to operate a food & beverage outlet.

Expected to work at highest standard at all times to ensure outlets product and service quality.

Manage and to brew the beverage based out in-house recipe.

Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.

Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.

Ensure outlet operation guide is adhere to by outlet and staff at all time.

Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.

Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.

Required to participate in operational process, including preparation of beverages, handle cashier position and any other relevant task of outlets.

Requirements

Candidate must possess at least SPM certification.

Have prior working experience responsible on F&B outlet is preferable.

Able to work as a team to achieve outlet target and ensure smooth outlet process.

Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.

Possess own transportation and willing to travel.

Basic plus fixed allowance & incentives provided

On-job Training & Development Provided

Career Advancement based on candidate on-job performance

Free CHAGEE Drinks

EPF SOCSO

Your application will include the following questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Tea Maker?
• Do you possess or have access to your own transportation?
• How far are you willing to travel for work?