Tea Barista & Customer Experience Specialist

CHAGEE (M) SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Basic pay + fixed allowance & incentiv

Job summary

CHAGEE (M) SDN. BHD. (Retail) invites a Tea Barista to join our Sentul Point outlet. You will brew beverages, manage daily operations, and deliver friendly service while upholding CHAGEE’s standards.

The ideal candidate holds at least an SPM certification, has prior F&B outlet experience, and works well in a team. Own transportation and willingness to travel are advantageous for this role.

Qualifications

• SPM certification is required.
• Experience in a F&B outlet is preferred.
• Able to work as a team to achieve outlet targets.
• Own transportation is required and willingness to travel.

Responsibilities

• Brew beverages based on in-house recipes.
• Manage inventory to meet daily sales.
• Handle receipts and payments (cash, card, e-wallet).
• Ensure operation guide is followed by staff.
• Provide best customer experience and handle complaints.
• Monitor outlet cleanliness and equipment maintenance.
• Participate in beverage preparation and cashier duties.

Skills

Teamwork

Self-discipline

Customer service

Cash handling

Education

SPM certification

Tools

POS system

Job description

CHAGEE (M) SDN. BHD. (Retail) invites a Tea Barista to join our Sentul Point outlet. You will brew beverages, manage daily operations, and deliver friendly service while upholding CHAGEE’s standards.

The ideal candidate holds at least an SPM certification, has prior F&B outlet experience, and works well in a team. Own transportation and willingness to travel are advantageous for this role.