Tea Barista & Customer Experience Lead

CHAGEE (M) SDN. BHD. (Retail); Puchong; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Fixed allowance and incentives

On-job training

Career advancement based on on-job/per

Free CHAGEE drinks

EPF & SOCSO

Job summary

CHAGEE invites applications for a Tea Barista at Meranti Jaya, Puchong. The role involves beverage preparation, cash handling, and delivering excellent customer service in a fast-paced F&B outlet.

Candidate should have at least SPM certification, be able to work as part of a team, and possess own transportation with willingness to travel. On-job training, fixed allowances, and career development opportunities are provided.

Qualifications

• SPM certification is required.
• Experience in F&B outlets is preferable.
• Strong teamwork and customer-service mindset are essential.
• Own transport and willingness to travel are preferred.

Responsibilities

• Brew and prepare beverages according to in-house recipes.
• Manage outlet inventory to meet daily sales needs.
• Handle cash, card, and e-wallet transactions accurately and securely.
• Ensure adherence to the outlet operation guide at all times.
• Deliver best possible customer experience and address complaints efficiently.
• Monitor outlet cleanliness, equipment, and arrange maintenance as needed.
• Participate in daily operations including beverage prep and cashier duties.

Skills

Teamwork

Self-discipline

Customer service

Willingness to travel

Punctuality

Education

SPM certification

Job description

CHAGEE invites applications for a Tea Barista at Meranti Jaya, Puchong. The role involves beverage preparation, cash handling, and delivering excellent customer service in a fast-paced F&B outlet.

Candidate should have at least SPM certification, be able to work as part of a team, and possess own transportation with willingness to travel. On-job training, fixed allowances, and career development opportunities are provided.