Talent Mobility Advisor

SIRVA RELOCATION MALAYSIA SDN.BHD.; Malaysia; Híbrido; MYR 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working Core Flex Hours

Financial rewards Global career.Opport

Descripción de la vacante

Sirva Worldwide Relocation and Moving is seeking a Talent Mobility Advisor (TMA) to partner with client HR and management, consult pre-assignment relocation packages, and manage policy exceptions. You will collaborate with SIRVA’s operations team to ensure timely approvals and smooth transitions.

You will conduct cost analyses, advise on mobility solutions, and support both domestic and international relocations.

Formación

• Bachelor's degree required; CRP and/or GMS certification preferred.
• Minimum 5 years of relocation policy administration experience.
• Experience with domestic and international relocation counseling.
• Strong communication, negotiation, and stakeholder management skills.

Responsabilidades

• Partners with client HR and line management on relocation/assignment issues.
• Assists in determining mobility solutions and cost estimations.
• Serves as primary contact for policy exceptions and escalations.
• Collaborates with Sirva Consultants to transition authorizations throughout the relocation/assignment lifecycle.
• Manage group move cost analyses and budgets.

Conocimientos

Relocation policy counseling

Client liaison

Cost analysis

Stakeholder management

MS Office proficiency

Educación

Bachelor's degree

CRP certification

GMS certification

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

Descripción del empleo

One Team. One Purpose. One Global Impact.

Every relocation begins with people. Every move creates opportunity. At Sirva, we're united by one shared purpose: helping people and organisations move forward. Join us and you'll build a career where your work makes a difference every day.

MOVE WITH PURPOSE

Your Impact Starts Here

The Talent Mobility Advisor (TMA) is an extension of the client’s GMS function and is responsible for consulting pre-assignment relocation packages with the client’s Human Resources and management teams. The TMA also acts as the main point of contact for policy exceptions and escalations. The TMA will also collaborate with SIRVA’s operations team to ensure authorization processes are completed timely and effectively.

In this role, you will:

• Partners with client HR and line management on relocation/assignment issues impacting the employee and family. Helps with managing exceptions and escalations. Remains a point of contact for addressing inquiries and offering solutions as issues arise throughout the relocation/assignment lifecycle.
• Assists HR and line management in determining the appropriate mobility solution/program/cost estimation for each relocation/assignment scenario. This may include conducting intake meetings, educating stakeholders on the end-to-end initiation process (e.g. steps, stakeholders, systems, approval requirements, data requirements), providing policy counselling and guidance on policy selection, delivering costing analyses, researching immigration timelines/challenges, and reviewing payroll solutions.
• Acts as the primary point of contact for HR and line management for assistance with navigating overall process and systems. This includes fielding questions, trouble-shooting issues and developing workarounds to expedite steps as necessary, reviewing assignment documentation such as cost projections and letters of assignment for reasonableness, monitoring approval processes, conducting pre-determination briefings and managing expectations.
• Partners closely with Sirva Consultants to effectively transition new authorizations and provide guidance to them throughout the relocation/assignment lifecycle.
• Manage group move cost analyses, briefings and systems, working closely with Sirva Consultants to meet required timelines and monitor budgets.

GROW WITH INTENTION

What You’ll Bring

• Bachelor's degree required; CRP and/or GMS certification preferred.
• Minimum 5 years of relocation policy administration experience required.
• Tax-related relocation experience is preferred.
• Proven experience in both domestic and international relocation counseling is essential.
• Minimum 3 years of client-facing experience preferred.
• Demonstrated ability to identify challenges and implement effective, creative solutions.
• Strong active listening and consultative communication skills.
• Excellent interpersonal skills, with the ability to build relationships and collaborate with stakeholders at all organizational levels.
• Outstanding written and verbal communication abilities.
• Strong organizational and time management skills, with the ability to work independently while contributing effectively within a team environment.
• Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
• Strong presentation, professional communication, and telephone skills.
• Ability to navigate ambiguity and adapt to changing business needs effectively.
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and other job-related systems.
• International living or working experience is highly desirable.
• Proficiency in a second language is strongly preferred.

LIVE THE SIRVA LIFE

Belong at Sirva

At Sirva, we are committed to creating an environment where employees can thrive professionally and personally. We encourage innovation, value diverse perspectives, and empower our people to make a meaningful difference every day.

Whether you're collaborating across borders, learning from experienced colleagues or celebrating shared achievements, you'll be part of a culture built on trust, respect and inclusion.

Join us and help shape the future of global mobility.

How We Support You to Grow

Being part of a truly global organisation means your opportunities can grow as far as your ambitions. From flexible ways of working and wellbeing initiatives to learning, development and financial rewards, we're committed to helping you thrive—both professionally and personally.

Benefits include:

• Hybrid working Core Flex Hours
• Financial rewards Global career opportunities

Ready to Move Forward?

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company! Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

please send an email to Human Resources at @Sirva.com and let us know the nature of your request and your contact information.

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