T&T Associate - IT Support - MY

Deloitte Southeast Asia; Kuala Lumpur; On-site; MYR 45,000 - 75,000; Full time

Job summary

Deloitte Southeast Asia is seeking an IT Support Associate to join the Malaysia team in Kuala Lumpur. You will handle end-to-end user computing and service requirements, provide technical guidance, and support infrastructure refresh across Windows, MacOS, iOS and Android.

The role demands independent work, teamwork, and strong English communication. Applicants should have a Bachelor's in CS or related field, 1–3 years of experience, and familiarity with M365, AI Agents, Power Automate, UI Path,

Qualifications

• Bachelor’s degree in Computer Science or related discipline.
• Good written and oral English communication skills.
• 1–3 years experience supporting more than 200 users.
• Able to work independently and proactively in a team environment.
• Experience with M365, AI Agents, Power Automate, UI Path, Intune and administering Active Directory.

Responsibilities

• Be part of Southeast Asia IT Team and collaborate with Centre of Excellence to support functional teams and vendors to meet end-to-end user computing and service requirements.
• Provide technical guidance to internal users regarding use of computers and networks to satisfy business needs.
• Participate in implementing technology infrastructure and daily operational duties, such as technology refresh on Windows 11, MacOS, iOS, and Android.
• Work effectively in a fast-paced environment and deliver timely solutions for the business.
• Document knowledge, root cause, and resolutions in ServiceNow tickets and maintain IT asset inventory.

Skills

English communication

Independent work

Team collaboration

Problem solving

Leadership mindset

Education

Bachelor’s degree in Computer Science or related discipline

ITIL Foundation 4 or Microsoft Certifications

Tools

PowerShell

Power Automate

UI Path

Intune

Active Directory

M365

AI Agents

Job description

Select how often (in days) to receive an alert:

T&T Associate - IT Support - MY

Date: 15 Oct 2026

Location: Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

• A member of Southeast Asia IT Team and collaborate with the Centre of Excellence team to support functional teams and vendors to ensure end-to-end user computing and service requirements are met.
• Provide technical guidance to internal users regarding use of computers and networks to satisfy business needs.
• Active participation in the implementation of technology infrastructure and daily operational responsibilities, such as perform technology refresh on Windows 11, MacOS, iOS, and Android, etc.
• Comfortable in working in a fast-paced work environment and can provide timely solution required by the business.
• Document how to guide, root cause and resolution in assigned ServiceNow tickets to facilitate knowledge article generation and perform regular updates on IT asset inventory.

Your role as a leader

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• Bachelor’s Degree in Computer Science or any related discipline.
• Good written and oral English communication skills is essential
• At least 1-3 years working experience in supporting more than 200 users.
• Able to work independently and proactively in a team environment.
• Ability to use PowerShell or other scripting would be prioritized.
• Experience with M365, AI Agents, Power Automate, UI Path, Intune and administering Active Directory.
• Experience in supporting laptop and mobile devices OS on IOS/Android.
• Certified in ITIL foundation 4 or Microsoft Certifications.

Due to volume of applications, we regret only shortlisted candidates will be notified.

#LI-JK

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.