Systems Engineer （IT/Systems/Infrastructure) 4 headcount

PERSOL Malaysia; Selangor; Vor Ort; MYR 42.000 - 64.000; Vollzeit

Zusammenfassung

PERSOL Malaysia seeks an IT Support Engineer to deploy and integrate systems at customer sites, aligning hardware and software with HIS/RIS interfaces. You will provide on-site and remote Tier 2/3 support, handle preventive maintenance, and document changes.

The role requires travel to client sites (at least two weeks per month), a degree in CS/IT, and 2+ years of IT support experience. Healthcare IT exposure is a plus.

Qualifikationen

• Degree in computer science or information technology or related field.
• Minimum 2 years IT technical support experience.
• Experience with Windows Server, virtualization, storage and backups.
• Networking troubleshooting including DNS, routing, firewalls and connectivity.
• Experience troubleshooting using logs, services and basic SQL knowledge.
• Willing to travel on-site to customer sites (own car preferred).

Aufgaben

• Lead and support installation and configuration at customer sites.
• Implement hardware infrastructure and software components for HIS/RIS integration.
• Provide Tier 2/3 on-site and remote technical support.
• Maintain documentation of configurations, deployments and support logs.

Kenntnisse

Windows Server

Virtualization

Storage management

Backup & recovery

Networking troubleshooting

SQL basics

Travel readiness

Ausbildung

Bachelor's degree in Computer Science / IT

Tools

Hyper-V

VMware vSphere

SAN/NAS

Jobbeschreibung

Medical related industry, currently welcome any industry IT/ Engineer background candidate to join the teams!

Welcome to apply (Required L2 or above)

【POSITION REQUIRED TRAVEL FREQUENLY - at least 2 weeks in a month】

Job Responsibilities:

1. System Deployment & Integration

• Lead and support the installation and configuration systems at customer sites.
• Implement hardware infrastructure (servers, storage, networking) and software components, ensuring compatibility with HIS/RIS and other systems.
• Configure systems to meet data security

2. Technical Support & Maintenance

• Provide Tier 2/3 on-site and remote technical support during and post-deployment phases.
• Perform preventive maintenance on systems to ensure optimal uptime.
• Troubleshoot and resolve technical issues involving network, and system performance.

3. Client Engagement & Customization

• Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
• Customize systems to meet clinical workflow and compliance needs based on site-specific requirements.

4. Documentation & Reporting

• Maintain accurate documentation of configurations, deployments, system changes, and support logs.
• Contribute to internal knowledge bases, user guides, and support manuals.
• Support technical reporting
• Stay up to date on their system products, standards, cybersecurity, and trends.
• Participate in product and technical training sessions and support internal knowledge-sharing.

MUST TO HAVE:

• Degree in computer science or information technology or other related (preferable but not essential)
• Minimum 2 years relevant experience in IT Technical Support or related roles
• Window Server, virtualization, storage, and backup/recovery.
• Networking troubleshooting: DNS, routing, firewalls, ports, and connectivity
• Application troubleshooting using logs, services, and basic database knowledge (SQL)
• Willing to travel outstation (possess own car is required).

PREFER TO HAVE: (Not a must, for advantage)

• Preferable candidate with 2–3 years working experience in healthcare IT systems
• Hands-on experience in IT projects management, system implementation, technical support, and IT infrastructure.