System Engineer

Carrier; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Carrier Malaysia is seeking a Sales Engineer for HVAC modernization to drive profitable growth by identifying and securing modernization opportunities in Carrier and third-party installations. You will combine technical HVAC knowledge with consultative selling to address aging equipment, energy efficiency and sustainability needs.

From lead generation through proposal, negotiation and order closure, you will own the opportunity and ensure a smooth sales-to-operations handover for project

Qualifications

• Bachelor's degree or diploma in mechanical engineering, HVAC/refrigeration or building services.
• Professional engineering certification or HVAC qualification is an advantage.
• Minimum 5 years of relevant HVAC/building services experience.

Responsibilities

• Identify and develop HVAC modernization opportunities within Carrier installed base and targeted third-party equipment.
• Develop relationships with owners, developers, consultants and facility managers to grow modernization opportunities.
• Perform site surveys to identify modernization, retrofit and energy-efficiency improvements.
• Prepare quotations, proposals and tenders with gross-margin targets.
• Lead negotiations and handover to operations upon order award.
• Collaborate with Service, Sales, Applications Engineering and other Carrier units to maximize cross-selling.

Skills

HVAC systems knowledge

Sales engineering

Client relationship management

Negotiation skills

Project management

Education

Bachelor's Degree in Mechanical Engineering or HVAC/Refrigeration

Diploma in Mechanical / Building Services Engineering

Job description

1) Role Responsibilities

Business Development & Sales

Identify and develop HVAC modernization opportunities within existing Carrier installed base and targeted third-party equipment.

Develop relationships with building owners, developers, consultants, facility managers, property managers and key decision makers.

Conduct site surveys and assess existing HVAC systems to identify modernization, replacement, retrofit and energy-efficiency opportunities.

Develop and maintain a pipeline of modernization opportunities in line with annual sales and gross profit targets.

Prepare account strategies and opportunity plans for key customers and strategic buildings.

Drive customer engagement from initial opportunity identification through proposal, negotiation and order closing.

Work closely with Service, Sales, Application Engineering and other Carrier business units to maximize cross-selling opportunities.

Technical Solution Development

Evaluate existing chillers, AHUs, FCUs, pumps, cooling towers, controls/BMS and associated HVAC systems.

Develop technically and commercially viable modernization solutions, including:

• Chiller replacement
• Chiller plant optimization
• AHU/FCU replacement
• HVAC controls and BMS upgrades
• Variable-speed drive and pump optimization
• Energy-efficiency improvements
• Refrigerant transition/HCFC phase-out related modernization
• Equipment retrofit and replacement
• Third-party equipment modernization

Work with Application Engineering/factory resources to develop equipment selection, system design and technical proposals.

Prepare technical proposals, cost estimates, ROI/payback calculations and energy-saving assessments.

Present technical solutions and value propositions to customers and consultants.

Commercial Management

Prepare quotations, commercial proposals and tender submissions.

Establish project pricing and ensure appropriate gross margin in accordance with Carrier guidelines.

Lead commercial negotiations with customers and support contract finalization.

Monitor sales pipeline, forecast, order intake and gross profit performance.

Ensure all commercial assumptions, exclusions, scope and risks are clearly documented before order acceptance.

Project Handover

Conduct a formal handover of every secured modernization project to the Operations/Project team.

Ensure all contractual, technical and commercial information is complete before project execution starts.

Prepare and submit a Sales-to-Operations Handover Checklist , including:

• Signed contract/PO
• Scope of work
• Approved quotation
• Technical specifications
• Drawings and equipment selections
• Project schedule
• Payment terms
• Performance bond
• Insurance requirements
• Warranty requirements
• Approved subcontractors
• Customer/consultant requirements
• Site constraints
• Commercial assumptions and exclusions
• Any outstanding technical or commercial risks

Remain responsible for customer relationship and commercial support during execution but not for day-to-day project execution , which sits with Operations/Project Management.

Customer & Market Development

Build a database of aging HVAC assets and potential modernization opportunities.

Develop relationships with consultants to influence specifications and create early-stage opportunities.

Monitor competitor activity, market trends, technology development and regulatory requirements.

Promote Carrier modernization technologies, energy-efficiency solutions, controls, digital services and sustainability initiatives.

Support seminars, technical presentations, customer workshops and industry events.

2) Role Purpose

The Carrier Modernization Sales Engineer is responsible for driving profitable growth of Carrier's HVAC modernization business by identifying, developing and securing modernization opportunities across existing Carrier and third-party HVAC installations.

The role combines technical HVAC knowledge, consultative selling and commercial acumen to develop solutions that address customers' equipment aging, reliability, energy efficiency, sustainability and operational requirements.

The Sales Engineer will own the opportunity from lead generation through order award , including customer engagement, site assessment, solution development, proposal, negotiation and commercial closure.

Upon order award, the Sales Engineer will conduct a formal sales-to-operations handover to ensure a clear transfer of contractual, technical and commercial responsibilities to the Project/Operations team.

The key objective is to grow Carrier Modernization revenue and gross profit while establishing Carrier as the preferred partner for HVAC lifecycle modernization and energy-efficiency solutions.

3) Minimum Requirements

Education

Bachelor's Degree/Diploma in Mechanical Engineering, HVAC/Refrigeration, Electrical Engineering, Building Services Engineering or related discipline.

Professional engineering certification or relevant HVAC qualification would be an advantage.

Experience

Minimum 5 years of relevant experience in HVAC, building services, mechanical engineering,