System Analyst, Digital Banking

UOB Innovation Hub 2 Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary in Malaysia, expanding beyond technology services to support the Bank's growth. This role involves end-to-end software development lifecycle and support for UOB's Digital Banking Team, collaborating with business and technical teams to drive requirements from vision to detailed specs.

You will help plan, design, implement, test and document solutions, participate in Sprint Planning, and ensure quality assurance of designs and

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• Min 8 years' experience in software development, preferably in digital banking.
• Minimum 1 year of experience in driving technical/systems requirements lifecycle.
• Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains.
• Proficient in end-to-end solution design and technical documentation.
• Experience in development, preferably full stack with experience in React, Java, Spring Boot and microservices architecture.

Responsibilities

• Analyse user requirements and convert technical requirements to design documents.
• Evaluate and analyse existing system interactions and processes to identify potential impacts for internal applications & downstream application platforms.
• Create technical documents for the end-to-end solution design with accurate details and clear indication of system dependencies.
• Work closely with Domain Architects, technical leads or developers to drive solution design sessions for in-scoped applications.
• Communicate complex technical issues to business users and other stakeholders in plain language and analogy.
• Participate in Sprint Planning activities and conduct Defect Triage.
• Test, maintain and recommend software improvements to ensure strong functionality and optimization.
• Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
• Execute continuous service improvement and process improvement plans.
• Ensure complete documentation with full traceability and change management.

Skills

React

Java

Spring Boot

Microservices

End-to-end solution design

Communication

Education

Bachelor's degree in Computer Science or related

Job description

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition.

About the Role:

You will be involved in the end-to-end software development lifecycle and support for UOB's Digital Banking Team (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing and support. You will be expected to work closely with both business and technical teams to drive technical / system requirements lifecycle from abstract product vision up to detailed technical requirements. You will also be responsible for quality assurance of the solution designs and technical documentation deliverables in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Digital Banking Leads to plan and manage transitioned deliverables.

Key Responsibilities:

Analyse user requirements and convert technical requirements to design documents

Evaluate and analyse existing system interactions and processes to identify potential impacts for internal applications & downstream application platforms

Create technical documents for the end-to-end solution design with accurate details and clear indication of system dependencies

Work closely with Domain Architects, technical leads or developers to drive solution design sessions for in-scoped applications

Communicate complex technical issues to business users and other stakeholders in plain language and analogy

Participate in Sprint Planning activities and conduct Defect Triage

Test, maintain and recommend software improvements to ensure strong functionality and optimization

Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Execute continuous service improvement and process improvement plans

Ensure complete documentation with full traceability and change management

Key Requirements:

Bachelor's degree/University degree in Computer Science, Engineering, or equivalent experience

Min 8 years' experience in software development, preferably in digital banking

Minimum 1 year of experience in driving technical/systems requirements lifecycle, from abstract product vision to detailed system requirements

Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains

Proficient in end-to-end solution design and technical documentation

Experience in development, preferably full stack with experience in React, Java, Spring Boot and microservices architecture

Strong analytical skills and detail-oriented

Able to analyse and verify that user requirements are technically feasible, and suggest alternatives or improvements

Strong communication skills to communicate with both business users and technical teams

Experience in troubleshooting issues and defects, performing root cause analysis and providing solutions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.