SUPPORT & MAINTENANCE MANAGER

Xin Hwa Trading & Transport Sdn Bhd; Seelong; On-site; MYR 90,000 - 150,000; Full time

Job summary

Xin Hwa Trading & Transport Sdn Bhd invites applications for an experienced Support & Maintenance Manager to oversee workshop, maintenance and facilities operations in Seelong, Johor. You will drive reliability, cost control and safety compliance across all maintenance activities.

The role requires a Diploma/Degree in Automotive/Mechanical Engineering or equivalent with 7+ years in automotive or workshop management, and strong leadership and communication skills to coordinate across departments.

Qualifications

• Diploma or degree in automotive/mechanical engineering or equivalent.
• 7+ years in automotive, maintenance or workshop management.
• Strong technical knowledge of maintenance operations and reliability.

Responsibilities

• Plan and monitor preventive and corrective maintenance activities.
• Oversee daily workshop operations, equipment repairs and maintenance performance.
• Troubleshoot equipment issues and implement improvements to enhance reliability and minimize downtime.
• Coordinate spare parts procurement and outsourced maintenance services with relevant departments.
• Supervise facilities improvement, equipment installation, expansion and layout projects.
• Develop and maintain departmental SOPs, building layout plans and maintenance documentation.
• Establish and update the site's utility matrix for all facilities-related equipment.
• Implement cost-saving initiatives and improve resource utilization.
• Monitor workshop KPIs and prepare operational reports for Management.
• Manage departmental manpower, recruitment, overtime, performance and staff training.
• Ensure compliance with company policies, environmental, security, health and safety requirements.
• To perform any other duties as and when required by the management.

Skills

Maintenance operations

Troubleshooting

Equipment reliability

Leadership

Cross-functional communication

Education

Diploma or Degree in Automotive/Mechanical Eng.

Job description

We are seeking an experienced Support & Maintenance Manager to oversee workshop, maintenance and facilities operations, ensuring equipment reliability, operational efficiency, cost control and compliance with safety requirements.

Responsibilities

• Plan and monitor preventive and corrective maintenance activities.
• Oversee daily workshop operations, equipment repairs and maintenance performance.
• Troubleshoot equipment issues and implement improvements to enhance reliability and minimize downtime.
• Coordinate spare parts procurement and outsourced maintenance services with relevant departments.
• Supervise facilities improvement, equipment installation, expansion and layout projects.
• Develop and maintain departmental SOPs, building layout plans and maintenance documentation.
• Establish and update the site's utility matrix for all facilities-related equipment.
• Implement cost‑saving initiatives and improve resource utilization.
• Monitor workshop KPIs and prepare operational reports for Management.
• Manage departmental manpower, recruitment, overtime, performance and staff training.
• Ensure compliance with company policies, environmental, security, health and safety requirements.
• To perform any other duties as and when required by the management.

Requirements

• Diploma or Degree in Automotive Engineering, Mechanical Engineering or equivalent.
• Minimum 7 years of relevant experience in automotive, maintenance or workshop management.
• Strong technical knowledge of maintenance operations, troubleshooting and equipment reliability.
• Good leadership, manpower management and problem‑solving skills.
• Able to work under pressure and communicate effectively with different departments.
• Good command of written and spoken English, with experience in root cause analysis and conflict resolution.