Supply Chain Program Manager

Nokia; Simpang Empat; On-site; MYR 120,000 - 240,000; Full time

Job summary

Nokia in Malaysia seeks an experienced Supply Chain Program Manager to lead manufacturing lifecycle changes across EMS partners and vendors in SE and S Asia. You will coordinate cross-functional teams, drive BOM health, phase-in/phase-out of variants, manage production contracts, and ensure on-time delivery while optimizing cost and quality.

Responsibilities include leading change boards, ECN execution, process stabilization to improve yield, and representing SC PM in cross-site forums with R&D,

Qualifications

• 5+ years of relevant experience with a Bachelor’s degree or 3+ years with a Master’s degree.
• Excellent written and verbal English communication, negotiation and interpersonal skills.
• Knowledge of supply chain and manufacturing operations in mass production of optical/electro-mechanical hardware.
• Familiarity with BOM management, forecasting, MRP, purchasing and product costing in PDM/ERP/MES environments.
• Advanced understanding of electronic and optical manufacturing processes and testing methodologies.
• Familiarity with telecom systems and technologies is desirable.

Responsibilities

• Lead change review boards to review and implement engineering changes (ECNs, variances, deviations, special build requests).
• Manage phase-in/phase-out of new variants and resolve operational issues across cross-functional teams.
• Stabilize manufacturing processes and drive cross-functional teams to improve yield.
• Collaborate with Procurement to improve BOM health and support cost reduction targets.
• Ensure 2nd sources qualification by leading technical teams.
• Represent Supply Chain PM with R&D, PLM, Procurement, Product Engineering, EMS Mgmt and Logistics.
• Program manage contract manufacturers and OEM vendors for mass production.
• Serve as escalation point for capacity and technical issues affecting Test Engineering and R&D.
• Manage product lifecycle from ramp-up to end of life and prepare lifecycle milestone content.
• Lead projects related to Product Transfers between EMS partners or internal factories and EMS partners.

Skills

English communication

Cross-functional leadership

Project planning

Data analysis

Multi time zone coordination

Supply chain knowledge

Education

Bachelor’s degree

Master’s degree

Tools

Excel

MS Project

JIRA

Confluence

Power Apps

ERP

PDM

MES

BI tools

MS Office

Job description

Job Description

In this role you will support the production of the Optical System products at our partner EMS & Vendors mainly located in SE & S Asia . You will work closely with R&D, Product Line managers (PLM), Procurement, Engineering, Compliance Certification & Logistics organizations located in different countries, including India, USA, Canada, Italy, Germany. You are expected to be familiar with a structured Product Life cycle Milestones driven approach from engineering concept stage to mass production in Telcom / High Tech industry.

How You Will Contribute And What You Will Learn

• Organize and lead change review boards to review, discuss and bring to implementation Engineering changes on the product.
• Ensure all change activity (ECN, variances, deviations, Special Build Requests) on the product is implemented accurately and effectively to support the program schedule.
• Manage phase-in/phase-out of new variants of an existing product.
• Resolve operational issues out of volume production in cross-functional teams (Product Engineering, Test Engineering, R&D, PLM, Procurement, Quality).
• Stabilize manufacturing processes and drive cross-functional "tiger team" to improve yield.
• Work with Procurement to improve BOM health and support cost reduction projects in support of product cost targets.
• Ensure 2 nd sources qualification are executed timely by leading technical cross-functional teams.
• Represent Supply Chain Program Management (SC PM) with other Nokia organizations like R&D, PLM, Procurement, Product Engineering, EMS Mgmt , Logistics etc.
• Program manage Nokia contract manufacturers & OEM vendors regarding mass production.
• Serve as First level escalation point to address timely capacity & technical issues to Test Engineering and R&D.
• Manage life cycle of the product from production ramp-up to end of life.
• Prepare & present relevant and necessary content in the prescribed format for product life cycle milestone reviews & approvals, sync'up meetings.
• Lead project plans related to "Product Transfers" between different EMS partners and / or between Internal factory to EMS partner .
• Special projects assigned by Management.

Key Skills And Experience

• Bachelor’s degree with 5+ years of relevant experience, or a Master’s degree with 3+ years of relevant experience.
• Demonstrated excellence in written and verbal English communication, negotiation, and interpersonal skills. Prefer education majors to be in Engineering, Supply Chain / Business Operations, Management but others will be considered with relevant experience.
• Knowledge of supply chain and manufacturing operations roles & responsibilities in Mass Production of an Optical / Electro mechanical Hardware product following a structured phase gate review process.
• Preferred knowledge of project planning; engineering drawings; manufacturing Bills of Materials (BOMs) and change management processes within Product Data Management (PDM) systems; forecasting; demand and supply planning; material requirements planning (MRP); purchasing; and product costing.
• Preferred advanced understanding of electronic and optical manufacturing processes, with a solid general knowledge of electronic and optical testing methodologies.
• Familiarity with electronic, optical, and mechanical components, as well as telecommunications systems, products, and technologies, is highly desirable.

It would be nice if you also had:

• Self-driven and analytical professional capable of working in a multi time zone international business environment.
• Proven analytical capabilities to understand complex situations using data to provide statistical insights and solutions.
• Proven ability to be flexible, resourceful, adaptable, take initiatives and thrive in ever changing ambiguous environment.
• Possess good attention to detail and able to independently follow through on issues.
• Deadline driven with the ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills with the ability to accomplish tasks and navigate situations with limited, sometimes ambiguous information.
• "Soft skills" to lead & influence a Cross functional team (direction, motivation, conflict resolution, leading by example)
• Ability to work with culturally diverse and geographically distributed teams.
• Ability to manage multiple projects successfully at the same time.
• Experienced in the usage of Project planning & Management tools [Excel, MS Project, Agile Scrum, Power App / workflow]
• Experienced in the usage of Product Data Management (PDM), Enterprise Resource Planning (ERP), Advanced Planning & Scheduling (APS), Manufacturing Execution System (MES), Business Intelligence (BI) tools.
• Fully proficient in using Microsoft Office tools (Outlook, Excel, PowerPoint, Teams), Sharepoint, JIRA & Confluence.