Supply Chain Planning Team Lead

Shopee; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Shopee is seeking a Retail Supply Chain Team Lead in Kuala Lumpur to oversee demand planning, inventory health, and supplier performance. You will lead a team of demand planners and collaborate with Commercial, Category, Warehouse, Finance, and suppliers to ensure product availability while maintaining healthy stock levels.

You will drive forecasting accuracy, manage promotions and launches, monitor OTIF and supplier compliance, and partner with cross-functional teams to optimize inventory and

Qualifications

• Experience in demand planning, supply planning, or inventory management.
• Experience leading a planning or demand team.
• Strong analytical and stakeholder management skills.
• Experience with ERP/WMS/planning systems; dashboarding is a plus.

Responsibilities

• Lead, coach, and develop a team of demand planners.
• Manage category/supplier portfolios and ensure consistent planning processes.
• Drive team performance and capability development.
• Oversee forecasts, replenishment plans, and inventory health.
• Partner with Warehouse, Commercial, Finance, and Suppliers to align on targets and needs.

Skills

Demand planning

Inventory management

Team leadership

Stakeholder management

Data analysis

ERP/WMS

Dashboarding

E-commerce experience

Tools

ERP systems

WMS

Job description

We are looking for a Retail Supply Chain Team Lead to oversee demand planning, inventory health, and supplier performance. You will lead a team of demand planners and work closely with Commercial, Category, Warehouse, Finance, and suppliers to ensure product availability while maintaining healthy inventory levels.

Responsibilities

• Lead, coach, and develop a team of demand planners.
• Manage category/supplier portfolios and ensure consistent planning processes.
• Drive team performance and capability development.

Demand Planning & Inventory

• Own stock coverage, in-stock rate, forecast accuracy, and inventory health.
• Oversee demand forecasts and replenishment plans, considering promotions, seasonality, and new launches.
• Identify and mitigate stockouts, overstock, and aged/slow-moving inventory.
• Lead inventory planning for major campaigns and sales events.
• Monitor supplier OTIF and maintain supplier performance scorecards.
• Identify root causes of supplier issues and drive improvement plans.
• Ensure suppliers comply with inbound requirements such as booking, ASN/PO accuracy, labelling, packaging, and documentation.
• Partner with Warehouse/Inbound teams to resolve delivery and compliance issues.

Reporting & Stakeholder Management

• Provide regular reporting on inventory, availability, OTIF, and supplier compliance.
• Partner with Commercial, Category, Finance, and Warehouse teams to align on inventory targets and operational needs.
• Drive process improvements and automation opportunities.

Requirement

• Experience in demand planning, supply planning, inventory management, or retail supply chain.
• Experience managing or leading a planning team.
• Strong analytical and stakeholder management skills.
• Experience with ERP/WMS/planning systems.
• Proficiency in data analysis and dashboarding is an advantage.
• E-commerce or omnichannel retail experience is preferred.