Supervisor, Warehouse (Chilled/Cold)

7-Eleven Malaysia Sdn Bhd

Shah Alam

On-site

MYR 56,000 - 89,000

Full time

14 days+

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Job summary

7-Eleven Malaysia Sdn Bhd is seeking a Warehouse Supervisor to oversee daily inbound/outbound warehouse activities and lead a team of associates and contract workers. You will ensure timely receiving, put-away, picking, staging and loading, while maintaining temperature controls for chilled goods.

You will monitor performance, conduct briefings, coach staff on SOPs, and drive continuous improvements in warehouse operations, ensuring accurate records and on-time dispatches night and day.

Qualifications

STPM/Diploma or Post Graduate, or a related field.
Minimum 3–5 years of warehouse or logistics experience, preferably in a chilled or cold chain environment.
Experience leading warehouse teams and managing shift operations.
Working knowledge of WMS/ERP (e.g., SAP) and Microsoft Office

Responsibilities

Supervise daily inbound and outbound warehouse activities.
Ensure receiving, put-away, replenishment, picking, staging, and loading are completed according to schedule.
Monitor workflow and allocate manpower based on operational priorities.
Ensure all shipments are dispatched on time.
Lead and supervise warehouse associates and contract workers.
Assign daily tasks and monitor individual performance.
Conduct daily toolbox meetings and shift briefings.
Coach, train, and develop team members on SOPs and operational standards.
Monitor attendance, discipline, and productivity.
Ensure chilled products are handled within the required temperature range.
Monitor hourly productivity and labour utilisation.
Ensure picking accuracy and loading efficiency meet operational targets.
Identify bottlenecks and implement corrective actions.
Support continuous improvement initiatives to improve warehouse performance.
Coordinate with transport teams to ensure vehicles are loaded according to schedule.
Ensure proof of loading and dispatch records are complete and accurate.
Support delivery issue resolution when required.
Prepare daily operational reports and shift handover updates.
Monitor KPIs and report operational issues to the DC Manager.
Maintain accurate warehouse records and documentation.

Skills

Team supervision

People coaching

Attendance & discipline

Shift management

Communication

Education

STPM/Diploma or Post Graduate, or a related field

Tools

WMS/ERP (SAP)

Job description

Supervise daily inbound and outbound warehouse activities.

Ensure receiving, put-away, replenishment, picking, staging, and loading are completed according to schedule.

Monitor workflow and allocate manpower based on operational priorities.

Ensure all shipments are dispatched on time.

Lead and supervise warehouse associates and contract workers.

Assign daily tasks and monitor individual performance.

Conduct daily toolbox meetings and shift briefings.

Coach, train, and develop team members on SOPs and operational standards.

Monitor attendance, discipline, and productivity.

Ensure chilled products are handled within the required temperature range.

Monitor hourly productivity and labour utilisation.

Ensure picking accuracy and loading efficiency meet operational targets.

Identify bottlenecks and implement corrective actions.

Support continuous improvement initiatives to improve warehouse performance.

Coordinate with transport teams to ensure vehicles are loaded according to schedule.

Ensure proof of loading and dispatch records are complete and accurate.

Support delivery issue resolution when required.

Prepare daily operational reports and shift handover updates.

Monitor KPIs and report operational issues to the DC Manager.

Maintain accurate warehouse records and documentation.

STPM/Diploma or Post Graduate, or a related field.

Minimum 3–5 years of warehouse or logistics experience, preferably in a chilled or cold chain environment.

Experience leading warehouse teams and managing shift operations.

Working knowledge of WMS/ERP (e.g., SAP) and Microsoft Office

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a warehouse supervisor?
Are you available for shift work?
How much notice are you required to give your current employer?
How many years' experience do you have as a Chilled and Frozen Foods Assistant?
How many years' experience do you have as a Team Supervisor?

Supermarkets, Grocery & Petrol Retailing More than 10,000 employees

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner