Sunglass Hut Store Manager, 118 Mall

Kuala Lumpur, MY #job-location.job-location-inline { display: inline; }; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Employee Shareholding Program

Flexible working arrangements

Paid time off

Volunteer with OneSight EssilorLuxott`

Medical benefits

Job summary

EssilorLuxottica, a global leader in eyewear, is seeking a Store in-charge for its Kuala Lumpur retail location. You will oversee daily operations, drive sales, and ensure outstanding customer service while safeguarding brand standards.

You will recruit and develop your team, manage stock and budgets, and ensure compliance with health and safety requirements, while delivering a premium customer experience at every visit.

Responsibilities

• Oversee the store's day-to-day operations
• Deliver memorable customer service and exceptional product knowledge
• Ensure all KPI targets and expectations are met
• Maintain costs and minimize stock loss according to guidelines
• Lead, motivate and develop the store team to deliver results
• Manage legal, health and safety compliance for the store

Job description

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as Varilux,Crizal,Stellest), iconic brands that consumers love (such as Ray-Ban, Oakley, Oliver Peoples), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut,LensCrafters, theGrandVisionnetwork), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world?

Join us in redefining the boundaries of what’s possible!

Your role

As a Store in-charge in our retail store, you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team. In addition, you will act as an ambassador forthe brandensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.

Main Responsibilities

• Oversee the store’s day-to-day operations.
• Deliver memorable customer service and exceptional product knowledge.
• Ensure all KPI targets & expectations are delivered.
• Ensure costs are kept to a minimum & stock loss is within company guidelines.
• Regularly analyze sales performance, maximizing strengths & reviewing poor performance to establish an action plan for improvement.
• Maintain inspiring visual merchandising in store as per guidelines.
• Recruit, lead, motivate and inspire your team to succeed in store as well as support them in developing their careers.
• Ensuring that the store is always on top of the competition by being commercial focused.
• Manage all legalities & Health & Safety of the business.
• Point-of-sale and cash handling including counting, reconcile and cash deposits according to established procedures and security guidelines.
• Network effectively with internal and external stakeholders
• Any other ad hoc duties assigned.

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

• Gain access to countlessopportunitiesfor growth - whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process (from R&D to Manufacturing, from Distribution to Stores, and everything in between).
• Join theEmployee ShareholdingProgram to share in the Company’s success and directly benefit from EssilorLuxottica’s growth.
• Possibility offlexible ways of workingand entitlement to a set number ofpaid days offeach year to relax, recharge, spend time with family and pursue personal interests.
• Opportunity tovolunteerwith theOneSightEssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.
• Medical benefitsincluding outpatient - general practitioner, TCM and dental.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.