Student Pathways Advisor

SEGi College Kuala Lumpur; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

SEGi College Kuala Lumpur is seeking a proactive Course Advisor to help prospective students navigate educational options. You will engage with students and parents through calls, emails, and messages, offering detailed course guidance and counselling.

The role involves following up on enquiries, explaining programme structures and fees, and representing the college at education fairs and events. Strong communication and a customer-focused approach are essential.

Qualifications

• Experience in sales, customer service, telesales, telemarketing or student recruitment is an advantage.
• Strong communication and interpersonal skills.
• Confident in engaging with students and parents.
• Good written and verbal communication skills.
• Able to manage multiple enquiries and follow-ups effectively.
• Customer-oriented, proactive and target-driven.

Responsibilities

• Engage prospective students through calls, emails and messaging platforms.
• Handle enquiries and provide course counselling to students and parents.
• Explain programme details, entry requirements, course structures and fees.
• Conduct follow-ups and maintain good relationships with prospective students.
• Participate in education fairs, exhibitions, roadshows and school events.
• Maintain accurate student enquiry records and prepare reports.

Job description

SEGi College Kuala Lumpur is seeking a proactive Course Advisor to help prospective students navigate educational options. You will engage with students and parents through calls, emails, and messages, offering detailed course guidance and counselling.

The role involves following up on enquiries, explaining programme structures and fees, and representing the college at education fairs and events. Strong communication and a customer-focused approach are essential.