Strategic Vendor Management Leader

TIME dotCom Berhad; Selangor; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Wellness allowance

Employee assistance

Learning opportunities

Certification rewards

Job summary

TIME dotCom Berhad in Malaysia is seeking a Vendor Management Manager to lead strategic vendor relationships, govern performance, and coordinate with Procurement and stakeholders.

You will drive improvements, manage SLAs/KPIs/OLAs, oversee onboarding/offboarding in SAP, and provide dashboards and reports to senior management. A strong background in IT procurement and vendor governance is required.

Qualifications

• Bachelor’s degree in information technology, computer science, business administration, supply chain management or a related discipline.
• 5-8 years of experience in IT procurement, IT vendor management or Information Technology.
• Profound knowledge on enterprise IT environment and managed services.
• Strong negotiation, analytical, and stakeholder engagement skills.

Responsibilities

• Develop and maintain strategic relationship with vendors.
• Act as primary escalation points for vendor-related issues and disputes.
• Conduct regular vendor business reviews and governance meetings.
• Drive continuous improvement initiatives with vendors to enhance service quality and operational efficiency.
• Define and monitor SLAs, KPIs and OLAs.
• Prepare and present vendor scorecards and performance reports to management.
• Identify service gaps and implement corrective action plans.
• Manage end-to-end vendor onboarding and offboarding processes in SAP and vendor management systems.
• Governance and reporting: maintain onboarding/offboarding docs, prepare operational reports and dashboards, assist audits.
• Vendor due diligence and compliance management: monitor risks and maintain governance documentation.

Skills

Negotiation

Analytical

Stakeholder engagement

IT procurement knowledge

Education

Bachelor’s degree (IT / CS / Business / Supply Chain)

Tools

SAP

Vendor management systems

Job description

TIME dotCom Berhad in Malaysia is seeking a Vendor Management Manager to lead strategic vendor relationships, govern performance, and coordinate with Procurement and stakeholders.

You will drive improvements, manage SLAs/KPIs/OLAs, oversee onboarding/offboarding in SAP, and provide dashboards and reports to senior management. A strong background in IT procurement and vendor governance is required.