Strategic Software Implementation Consultant

Inter-Enterprise Solutions; Selangor; On-site; MYR 67,000 - 134,000; Full time

Job summary

Inter-Enterprise Solutions in Malaysia is seeking a capable Application and Business Analyst to provide consulting services for customers, identify solutions by understanding requirements and researching options in our software products.

You will develop functional specifications, conduct software implementations with training, and manage project documentation. You will communicate with clients professionally, escalate issues when needed, and help drive projects to milestones and timely delivery.

Qualifications

• Degree in Computer Science, Information Systems, Business Administration, Accounting or equivalent from a recognised Malaysian university.
• Experience in software implementations and business applications (HRMS, ERP, Accounting, Manufacturing) is an added advantage.
• Ability to work with clients, communicate effectively and manage workshops.

Responsibilities

• Provide application and business analyst consulting services.
• Identify solutions by understanding client requirements and researching options in our software products.
• Develop functional specifications for customers.
• Conduct software implementations, including education and training for customers.
• Develop and update project management documentation on time.
• Deliver implementations per the company’s implementation methodology.
• Communicate with customers promptly and professionally, including escalation of issues.
• Manage project milestones, timelines, and dependencies.
• Conduct project workshops and ongoing management for assigned implementations.

Skills

Accountable ownership

Client service philosophies

Business processes knowledge

Dealer Management Systems knowledge

Automotive industry knowledge

MS Office proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Project

Job description

Inter-Enterprise Solutions in Malaysia is seeking a capable Application and Business Analyst to provide consulting services for customers, identify solutions by understanding requirements and researching options in our software products.

You will develop functional specifications, conduct software implementations with training, and manage project documentation. You will communicate with clients professionally, escalate issues when needed, and help drive projects to milestones and timely delivery.