Strategic Mortgage Advisor

RHB Banking Group; Penang; On-site; MYR 28,000 - 50,000; Full time

Job summary

RHB Banking Group in Penang is seeking a Mortgage Sales Consultant to identify potential customers, assess financial needs, and guide clients through the mortgage process. You will recommend products, work with agents, and strive to exceed sales targets while delivering excellent service.

The role requires a customer-centric mindset, strong communication, and fluency in Bahasa Malaysia and English to serve diverse clients within the Malaysian market.

Qualifications

• Proven track record in mortgage/financial sales or a similar consultative sales role.
• Strong understanding of mortgage products and regulatory environment.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Ability to work independently and as part of a team to achieve sales targets.
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals.
• Proficiency in Bahasa Malaysia and English, both written and spoken.

Responsibilities

• Proactively identify and engage with potential customers to understand their financial needs and property goals.
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions.
• Guide customers through the entire mortgage application and approval process.
• Achieve and exceed individual sales targets through effective lead generation and conversion.
• Build and maintain strong relationships with real estate agents, developers, and other referral partners.
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features.
• Provide excellent customer service and ensure a smooth and seamless experience for clients.

Skills

Mortgage sales

Consultative selling

Customer service

Communication

Teamwork

Job description

RHB Banking Group in Penang is seeking a Mortgage Sales Consultant to identify potential customers, assess financial needs, and guide clients through the mortgage process. You will recommend products, work with agents, and strive to exceed sales targets while delivering excellent service.

The role requires a customer-centric mindset, strong communication, and fluency in Bahasa Malaysia and English to serve diverse clients within the Malaysian market.