Strategic Key Account Manager — Growth & Client Solutions

IN2IT Malaysia; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Healthcare and insurance

Learning & growth opportunities

Performance-based bonus

Job summary

IN2IT Malaysia in Shah Alam is seeking a proactive Key Account Manager to manage key strategic accounts in the cosmetics and retail sector. You will build trusted relationships with senior client contacts, understand their needs, and deliver tailored solutions.

You will oversee stock, manage orders, forecast demand, and collaborate with Marketing, Supply Chain, and Product Development to drive client success. 3–5 years in a similar role is preferred with strong negotiation and MS Office skills.

Qualifications

• Bachelor's degree required.
• 3–5 years in key account management or sales.
• Cosmetics/retail experience is an advantage.
• Competitive salary with performance-based bonus.
• Healthcare and insurance package provided.
• Generous learning and professional growth opportunities.

Responsibilities

• Manage and develop key strategic accounts to maximise revenue and profitability.
• Build and maintain strong, trust-based relationships with senior client contacts.
• Address client needs with tailored solutions.
• Oversee stock levels and manage order fulfilment for timely delivery.
• Develop accurate sales forecasts and order projections.
• Identify new opportunities to grow existing accounts.
• Provide regular updates on account performance and strategy.
• Represent the company at client meetings, events and negotiations.
• Collaborate with Marketing, Supply Chain, and Product Development to deliver client solutions.

Skills

Key Account Management

Sales processes & CRM

Communication & interpersonal

Negotiation & decision making

MS Office

Independent & team work

Multi-client management

Education

Bachelor's degree in Business Admin / Sales / Marketing

Job description

IN2IT Malaysia in Shah Alam is seeking a proactive Key Account Manager to manage key strategic accounts in the cosmetics and retail sector. You will build trusted relationships with senior client contacts, understand their needs, and deliver tailored solutions.

You will oversee stock, manage orders, forecast demand, and collaborate with Marketing, Supply Chain, and Product Development to drive client success. 3–5 years in a similar role is preferred with strong negotiation and MS Office skills.