Strategic Insurance Programs Manager

Tan Chong Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Tan Chong Group in Kuala Lumpur is seeking an Insurance Program Manager to develop and manage the organization’s annual insurance program, advising on policy coverage and coordinating with stakeholders to ensure optimal outcomes. The ideal candidate will have 3–5 years in insurance broking or reinsurance, a Diploma/Bachelor’s in Business Administration or equivalent, and strong MS Office skills.

You will drive renewals, negotiate terms, and manage external relationships to protect the

Qualifications

• Diploma or Bachelor’s degree in Business Administration / Management or equivalent.
• 3–5 years’ experience in insurance broking or reinsurance preferred.
• Proficient in Microsoft Office, especially PowerPoint.
• Able to multi-task, prioritize, and manage time effectively.
• Independent and disciplined with ability to work under pressure with minimal supervision.
• Typically reports to a senior manager or head of a unit/department.

Responsibilities

• Develop and manage relationships with external support services and stakeholders such as industry partners, insurance brokers and insurance claims representatives to ensure outcomes are achieved
• Manage and take charge of organization’s annual insurance program. Advise customer and stakeholders on policy coverage.
• Assist to monitor property and liability renewal process to ensure the program’s renewal is cost effective with proper policy coverage.
• Make recommendations for ratings and clause wordings according to suitability and needs.
• Take charge and manage new potential business from external sources such as from online platform, emails and telephone calls with the aim to conclude the deal.
• Manage and ensure insurance arrangements are prompt and up-to-date, premiums agreed with insurers and premiums billed to insured as appropriate and timely.
• Review and negotiate contractual insurance obligations placed on the organization. Instruct insurers and brokers to arrange and place appropriate insurance programs to protect the organisation.
• Monitor and report on the captive insurance arrangements by external insurance Brokers.
• Attend to queries and complaints from customers and stakeholders regarding insurance matters, claims, cover requirements, declarations, notifications and cost of insurance. Establish and maintain appropriate communication and engagement with customer and stakeholder and provide appropriate solutions.
• Financial Monthly reporting
• Manages projects and program execution timelines based on ongoing assignments and any other relevant duties that may be assigned from time to time by the management.
• Good understanding of modern technologies used in web portals, mobile applications and automation

Skills

Multitasking

Time management

Prioritization

Work under pressure

Independence

Education

Diploma/Bachelor’s Degree in Business Administration / Management or equivalent

Tools

Microsoft PowerPoint

Microsoft Office

Job description

Tan Chong Group in Kuala Lumpur is seeking an Insurance Program Manager to develop and manage the organization’s annual insurance program, advising on policy coverage and coordinating with stakeholders to ensure optimal outcomes. The ideal candidate will have 3–5 years in insurance broking or reinsurance, a Diploma/Bachelor’s in Business Administration or equivalent, and strong MS Office skills.

You will drive renewals, negotiate terms, and manage external relationships to protect the