Strategic Enterprise Sales & Accounts Manager — Kelantan

CelcomDigi; Kelantan; On-site; MYR 90,000 - 150,000; Full time

Job summary

CelcomDigi is seeking an Account Manager to oversee a portfolio of segment-based accounts and drive acquisition and growth to meet revenue targets. You will serve as the main bridge between customers and internal teams, ensuring requirements are delivered through direct and indirect channels on a monthly and yearly basis.

You will develop account plans, forecast sales, and manage end-to-end engagements while maintaining strong client relationships.

Qualifications

• Bachelor’s degree in Business, Marketing, Telecommunications, or a related field.
• Minimum 3–5 years in enterprise sales, account management, or business development, preferably in telecommunications or technology.
• Proven track record in managing enterprise accounts, achieving sales targets, and driving revenue growth through direct and indirect channels.
• Strong ability to develop and execute account plans, manage end-to-end customer engagements, and maintain long-term client relationships.
• Excellent interpersonal, negotiation, and presentation skills to liaise with customers and internal stakeholders.
• Ability to analyze sales performance, market trends, and customer requirements to identify opportunities and create actionable plans.
• Proactive in identifying customer issues, providing feedback, and collaborating with internal teams to resolve challenges.
• Strong business acumen and competitive spirit to win against competitors in the assigned segment.
• Familiarity with CRM systems, sales forecasting tools, and enterprise sales processes.
• Willingness to travel to meet clients and support business development activities.

Responsibilities

• Manage a designated portfolio of segment-based accounts while driving new business acquisition and growth to achieve sales targets.
• Act as the primary liaison between customers and internal cross-functional teams to ensure timely delivery of requirements.
• Identify and execute opportunities for revenue growth through direct and indirect sales channels.
• Prepare and update Account Plans for existing and prospective customers to support strategic development.
• Develop accurate sales forecasts (weekly/monthly) and submit proposals and quotations on time.
• Provide feedback on network performance, service quality, and customer issues for continuous improvement.
• Oversee end-to-end account management from acquisition through service delivery and post-sales support.
• Drive competitive positioning by identifying opportunities and executing win strategies against competitors.

Skills

Enterprise sales

Account management

Negotiation

Presentation

CRM familiarity

Forecasting

Stakeholder management

Travel readiness

Education

Bachelor's degree in Business/Marketing/Telecommunications

Tools

Salesforce

Forecasting tools

Job description

CelcomDigi is seeking an Account Manager to oversee a portfolio of segment-based accounts and drive acquisition and growth to meet revenue targets. You will serve as the main bridge between customers and internal teams, ensuring requirements are delivered through direct and indirect channels on a monthly and yearly basis.

You will develop account plans, forecast sales, and manage end-to-end engagements while maintaining strong client relationships.