ACCOUNT MANAGER (ACM)

CelcomDigi; Subang Jaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

CelcomDigi is seeking an Account Manager to oversee Controlled Channel Partners and outlets, drive Postpaid distribution, and report on competitor activities. You will plan promotions and ensure partners' adherence to CelcomDigi guidelines, while expanding the channel footprint and managing related operations.

Ideal candidates have 5+ years in dealer/distribution/telco ops, a Diploma or Degree, and own transport. This role supports Malaysia's leading telco-tech growth and digital solutions drive.

Qualifications

• At least 5 years of working experience in dealer/distribution/telco operations.
• Marketing/Business Administration in FMCG Industries.
• Must possess own transport with valid licenses.
• Minimum Diploma/Degree holder.

Responsibilities

• Manage Controlled Channel Partners and outlets' performance.
• Develop and expand Postpaid sales distribution.
• Devise and report competitor activities.
• Plan and execute promotions at store/outlet level.
• Monitor and ensure dealers/outlets comply with CelcomDigi guidelines.
• Manage and reconcile properties and transactions.
• Plan and execute overall Channel expansion.
• Participate in on-ground activities such as Events, Roadshows, Roving.
• Review and develop retail operations processes.

Skills

Dealer/Distribution/Telco Operations

Education

Diploma or Degree

Marketing/Business Administration in FMCG Industries

Job description

Job Description

The Account Manager is responsible for managing Controlled Channel Partners and their outlets' performance, day-to-day operations, and the expansion of Postpaid sales distribution. The role also involves devising and reporting competitor activities, planning and executing promotions, and ensuring compliance and integrity in accordance with CelcomDigi values.

Responsibilities

• Manage Controlled Channel Partners and outlets' performance


• Develop and expand Postpaid sales distribution


• Devise and report competitor activities


• Plan and execute promotions at store/outlet level


• Monitor and ensure dealers/outlets comply with CelcomDigi guidelines


• Manage and reconcile properties and transactions


• Plan and execute overall Channel expansion


• Participate in on-ground activities such as Events, Roadshows, Roving


• Review and develop retail operations processes

Requirements

• At least 5 years of working experience, preferably Dealer/Distribution/Telco Operations experience


• Marketing/Business Administration in FMCG Industries


• Must Possess Own Transport with Valid Licenses


• Minimum Diploma/Degree holder

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. Let’s advance and inspire Malaysia together! #WeAreCelcomDigi Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.