Strategic End-to-End Order Management Specialist

IDC; Kuala Lumpur; Hybride; MYR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid working: 3 days in office per w

Annual closures and volunteering day

Career development in a global firm

Résumé du poste

IDC Malaysia is seeking an Order Management Specialist to manage the end-to-end order lifecycle, coordinating with Sales, Finance, Logistics, and customers to ensure accuracy and timely invoicing in a fast-paced setting.

You will maintain ERP records, support month-end close, and ensure policy compliance while collaborating across teams to resolve issues and improve workflows. Hybrid work with defined in-office days and ongoing professional development opportunities.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 1 year of order management or related role.
• Proficiency with ERP/order management systems.
• Strong Excel and MS Office skills.
• Excellent attention to detail.
• Able to work cross-functionally.
• B2B or subscription experience is a plus.

Responsabilités

• Process and manage customer orders accurately and efficiently, from receipt through delivery and invoicing.
• Verify order details (pricing, terms, product/service codes, credit status) prior to processing.
• Coordinate with Sales, Finance, and GSOC/Fulfillment teams to resolve discrepancies or delays.
• Monitor order status and proactively communicate updates to internal stakeholders and customers.
• Maintain accurate records in the order management/ERP system.
• Support month-end close activities related to order and revenue reporting.
• Ensure compliance with company policies, contractual terms, and relevant regulations.

Connaissances

Attention to detail

Cross-functional collaboration

Time management

Communication

Analytical thinking

Formation

Bachelor's degree in Business Administration / Supply Chain / Finance

Outils

SAP

Oracle

D365 / Microsoft Dynamics

Description du poste

IDC Malaysia is seeking an Order Management Specialist to manage the end-to-end order lifecycle, coordinating with Sales, Finance, Logistics, and customers to ensure accuracy and timely invoicing in a fast-paced setting.

You will maintain ERP records, support month-end close, and ensure policy compliance while collaborating across teams to resolve issues and improve workflows. Hybrid work with defined in-office days and ongoing professional development opportunities.