Strategic Digital Insights & Analytics Lead

Spritzer; Taiping; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

Jora Malaysia is seeking a Digital Insights & Analytics professional to consolidate and analyze performance data across digital channels and track KPIs. You will own monthly performance reporting and translate findings into actionable recommendations for digital, brand and e-commerce teams.

You will build cross-functional insight-sharing sessions, analyze campaigns and always-on activity, and partner with agencies to validate data accuracy. Strong communication to stakeholders is essential.

Qualifications

• Experience in digital analytics across social, campaigns, website, EDM, KOL, social commerce.
• Ability to validate reported numbers and ensure data accuracy.
• Strong written and verbal communication for cross-functional presentation.

Responsibilities

• Consolidate and analyse performance data across digital channels to track KPIs.
• Own monthly performance reporting and convert it into actionable recommendations for Digital, Brand and e-Commerce.
• Build and run cross-functional insight-sharing sessions to drive planning decisions beyond reporting.
• Analyze campaign and always-on performance and advise on budget allocation/optimization directions.
• Own social listening and surface consumer sentiment signals for planning.
• Collaborate with agencies to validate numbers and ensure data accuracy.
• Present findings to both technical and non-technical stakeholders to drive decisions.

Skills

Consumer behavior

Ambiguity management

Agency partnerships

Communication

Job description

Jora Malaysia is seeking a Digital Insights & Analytics professional to consolidate and analyze performance data across digital channels and track KPIs. You will own monthly performance reporting and translate findings into actionable recommendations for digital, brand and e-commerce teams.

You will build cross-functional insight-sharing sessions, analyze campaigns and always-on activity, and partner with agencies to validate data accuracy. Strong communication to stakeholders is essential.