Strategic Delivery Office Squad Member, Group Audit

Maybank; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Maybank MGA is seeking a Strategic Delivery Office Squad Member to support modernisation across the audit community. The role involves hands-on execution of strategic initiatives, digital enablement, and process improvements to drive efficiency and value.

Responsibilities include planning, coordinating, and tracking initiatives, engaging with auditors, delivering training and communications, and applying AI tools for bottleneck detection and automation opportunities.

Qualifications

• Bachelor’s degree in business, management, engineering, IT, or related field.
• 3–5 years in process improvement, change management, project management, AI adoption and deployment or operations uplift.
• Transformation management / Digital transformation experience; management consulting experience is advantageous.
• Change management / AI deployment experience; management consulting experience is advantageous.
• LEAN, PMP, PRINCE2, ICAgile, Prosciled (preferred, not mandatory)
• Ability to work with auditors, tech teams and senior stakeholders; strong analytical skills.

Responsibilities

• Assist in planning, coordinating, and tracking modernisation initiatives across MGA.
• Support process redesign, digital enablement, and workforce uplift activities.
• Engage with auditors to understand readiness, pain points, and support needs.
• Deliver change activities including communications, training, and feedback loops.
• Identify inefficiencies across audit units and recommend improvements.
• Support rollout of agile practices and Maybank culture initiatives.
• Encourage experimentation, idea-sharing, and localised problem‑solving.
• Provide insights that inform long‑term modernisation strategies.
• Use AI and digital tools to identify bottlenecks, spot automation opportunities, and enhance productivity.

Skills

Process improvement

Change management

Project management

AI adoption

Digital transformation

Stakeholder management

Analytical skills

Collaboration

Education

Bachelor’s degree in business, management, engineering, IT, or related field

Tools

Lean

PMP

PRINCE2

ICAgile

Prosci

Copilot

ChatGPT

Gemini

Job description

The Maybank Group Audit (MGA) Strategic Delivery Office Squad supports MGA’s effort to uplift audit practices, enhance processes, strengthen digital adoption, and enable a more efficient and value-driven audit function.

The Strategic Delivery Office Squad Member is responsible to contribute hands-on support to executing strategic initiatives, implementing new ways of working, and driving continuous improvement across the audit community.

Job Responsibilities:

• Assist in planning, coordinating, and tracking modernisation initiatives across MGA


• Support process redesign, digital enablement, and workforce uplift activities


• Engage with auditors to understand readiness, pain points, and support needs


• Deliver change activities including communications, training, and feedback loops


• Identify inefficiencies across audit units and recommend improvements


• Support rollout of agile practices and Maybank culture initiatives


• Encourage experimentation, idea-sharing, and localised problem‑solving


• Provide insights that inform long‑term modernisation strategies


• Use AI and digital tools to identify bottlenecks, spot automation opportunities, and enhance productivity

Job Requirements:

• Bachelor’s degree in business, management, engineering, IT, or a related field


• Experience contributing to or executing process improvement and transformation projects


• Transformation management / Digital transformation experience (management consulting experience would be advantageous)


• Change management / AI deployment experience (management consulting experience would be advantageous)


• LEAN, PMP, PRINCE2, ICAgile, Prosci (preferred, not mandatory)


• 3–5 years in process improvement, change management, project management, AI adoption and deployment or operations uplift.


• Management consulting experience is a plus


• A friendly, collaborative approach — you’re comfortable working with auditors, tech folks, and senior stakeholders alike


• Strong analytical skills and the ability to turn findings into practical recommendations


• Adept at the usage of AI tools such as Copilot, ChatGPT, Gemini etc to solve for problems and solutions development