Strategic CRM & Enterprise Solutions Consultant

Deloitte Regional Services Center Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Job summary

Deloitte Regional Services Center Sdn. Bhd.

in Kuala Lumpur is seeking a Business Requirements Analyst to gather, analyze, and document business needs, and translate them into clear functional specifications, user stories, and acceptance criteria. You will facilitate requirement workshops, map processes, identify improvement and automation opportunities, and act as the liaison between business users, technical teams, vendors, and implementation partners, ensuring traceability throughout design

Responsibilities

• Gather, analyze, and document business requirements.
• Translate business needs into functional specifications, user stories, process flows, business rules, and acceptance criteria.
• Facilitate requirement workshops and solution design discussions.
• Analyze existing processes and identify improvement and automation opportunities.
• Act as the liaison between business users, technical teams, vendors, and implementation partners.
• Maintain requirement traceability throughout design and delivery.

Job description

Deloitte Regional Services Center Sdn. Bhd.

in Kuala Lumpur is seeking a Business Requirements Analyst to gather, analyze, and document business needs, and translate them into clear functional specifications, user stories, and acceptance criteria. You will facilitate requirement workshops, map processes, identify improvement and automation opportunities, and act as the liaison between business users, technical teams, vendors, and implementation partners, ensuring traceability throughout design