Strategic Credit Control & AR Specialist

Enfrasys; Petaling Jaya; On-site; MYR 54,000 - 90,000; Full time

Job summary

Enfrasys is seeking a Finance Specialist (Operation Finance) – Credit Control to independently manage assigned customer accounts and drive credit control activities to maintain healthy cash flow. You will perform collections, monitor AR ageing, and coordinate with sales and internal teams to resolve disputes and ensure accurate receivables.

The role requires a Bachelor's degree in accounting or related field and 3–5 years’ experience in credit control, with strong Excel and Salesforce/ERP

Qualifications

• Bachelor's degree in accounting, finance, business admin, or equivalent qualification.
• 3–5 years in credit control, collections, AR, or finance operations.
• Good knowledge of AR ageing, billing documentation, payment follow-up, reconciliation and collection reporting.
• Able to assess overdue accounts, identify collection risks, and recommend practical follow-up actions.
• Strong communication and negotiation skills with customers and internal stakeholders.
• Analytical, problem-solving, follow-up and dispute resolution skills.
• Proficient in Microsoft Excel; experience with Salesforce or ERP system is an advantage.
• Detail-oriented, independent, disciplined, and able to manage multiple collection follow-ups within deadlines.

Responsibilities

• Manage assigned customer accounts and monitor AR ageing to ensure timely collection and control of overdue balances.
• Execute scheduled collection activities, including reminders, statements, demand letters, and escalation of long outstanding debts.
• Review customer payment behavior, overdue trends, disputes, and collection risks for assigned accounts.
• Perform credit checks and assess customer credit terms, credit limits, payment arrangements, and collection exposure in line with company policy.
• Coordinate with customers, sales, project teams, and internal stakeholders to resolve payment disputes, billing issues, short payments, credit notes, and missing documents.
• Verify purchase orders, contracts, quotations, delivery documents, tax invoices, and supporting documents before issuing invoices or starting collection follow-up.
• Update customer payments in Salesforce and the accounting system, including receipt allocation, invoice matching and account reconciliation.
• Prepare AR ageing, collection status, overdue listing, collection performance, and cash collection forecast reports for management review.
• Support month-end AR closing, including ageing review, collection status review, reconciliation checks and provision input where required.
• Comply with credit control policies, approved payment terms, internal controls, finance SOPs, and audit trail requirements.
• Identify repeated collection issues, documentation gaps, reporting errors, and workflow indecencies and propose correction actions.

Skills

Credit control

AR ageing

Negotiation

Communication

Analytical thinking

Dispute resolution

Education

Bachelor's degree in accounting

Tools

Salesforce

ERP system

Microsoft Excel

Job description

Enfrasys is seeking a Finance Specialist (Operation Finance) – Credit Control to independently manage assigned customer accounts and drive credit control activities to maintain healthy cash flow. You will perform collections, monitor AR ageing, and coordinate with sales and internal teams to resolve disputes and ensure accurate receivables.

The role requires a Bachelor's degree in accounting or related field and 3–5 years’ experience in credit control, with strong Excel and Salesforce/ERP